4.1 Voice Mail issues

[bobbdeep]

Upgraded to 4.1(9)IPO and VM PRO and not receiving voice mails. The caller hears the greeting, leaves a message but the user does not have any messages in their mailbox. The greetings are also cutoff.
This is for ALL extensions. Anyone having a similar experience??

 

[kwing112000]

I had this on a 4.0 system. it was very odd. what i did was change the VM DB service to use a user name and password when it starts. I also had trouble where the users could not save passwords or if they recorded a greeting it would not save.

 

[bobbdeep]

The service logon was set to use a domain account. I changed it back to local system account and it is working now.