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You asked: @Billxx in the solution you have provided, is the incoming call sent to the serial port after the call finishes or during the call initiation? If I remember correctly, it is sent to the serial port immediately when the call comes in. I would say just before or as soon as the call is...

Get Realtime SMDR I wrote the attached pdf several years ago, so I don't know if it will still work. Let me know if it is what you are looking for. Bill

OK As long as you can prove, by trace, that you are good, they should (hopefully) resolve the trouble. Are you the Chaz in LV?

If the Email Server uses a URL for its address, then check the DNS Setting in the Voice Mail. Make sure it uses an External DNS service and not an In-house/local router service. This is just a possibility.

Take a look at Amazon. They have a large variety of WIFI Relays. Just make sure that you don't select one that is controlled by an APP. If you are technically inclined with the Arduino IDE, you can use an ESP8266 module and a relay module to accomplish you goal. There are several good...

OK Glad that my info was a little helpful.

Hi, Its Bill from TQ. It sounds like your KSU may not new. Try going lower in your releases like 6.0 or 6.1 to see if it comes up OK then.

Consider the Grandstream WP-820 WIFI/VOIP handset. It does not have a Base Station, but rather works off of a WIFI Network. You can install wireless access points to handle the carry over from zone to zone. You will need a 3rd Party SIP Station license for each handset. Some people think WIFI...

Try using the info at this link: Link

Did you create an Outbound Route in the UCM PBX to access the SIP to SIP Trunk?

You said: I created a button that uses the "Dial" function to dial *97. I created a short code *97 that Dials 9*72XXX-XXXX but when you press that button you get a busy tone back... I have not worked on this system for awhile, but this may be the answer. You are trying to grab CO Line 1 to use...

You are welcome.

It looks like you will need to do a Factory Default to the system. Then re-programm all by hand. Avaya makes changes and frustrates technicians.

The following IP Office features are available for button programming: • Account Code Entry • After Call Work • Automatic Callback • Automatic Intercom - Dial voice call • Call Pickup Any • Call Park • Call Record • Conference Meet Me • Directed Call Pickup • Do Not Disturb • Extension...

I attended a Grandstream training class several years ago and asked one of their higher level techs if the UCM IP Pbx would respond to a Switch Hook Flash from one of the IP Extensions that is connected to the Pbx. He said no. Well, he was wrong. I suspect that he said that since he only works...

That is an older system. Could be the power supply. Could be one bad phone dragging down the system. Could be a computer plugged into one of the telephone jacks. How many phones?

You are welcome...

Go to the phone with the Stuck Message waiting light. Press the Intercom button. Dial * 7 0 0 plus the extension number of that phone. The light should go out. Other extensions (as well as the VM System) can also activate the Message Waiting light, usually in error.

It has a Built in Voice Mail Once you add the Optional Card...

It sounds like someone plugged a computer into a phone jack. Do you use 8 pin jacks for the phones? Are there any "Hot" jacks that do not have a phone plugged in?