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  1. Billxx

    KX-TVA 200- Test SMTP Service

    OK As long as you can prove, by trace, that you are good, they should (hopefully) resolve the trouble. Are you the Chaz in LV?
  2. Billxx

    KX-TVA 200- Test SMTP Service

    If the Email Server uses a URL for its address, then check the DNS Setting in the Voice Mail. Make sure it uses an External DNS service and not an In-house/local router service. This is just a possibility.
  3. Billxx

    Sip phone soft key to activate a web relay

    Take a look at Amazon. They have a large variety of WIFI Relays. Just make sure that you don't select one that is controlled by an APP. If you are technically inclined with the Arduino IDE, you can use an ESP8266 module and a relay module to accomplish you goal. There are several good...
  4. Billxx

    System Unlicenced

    OK Glad that my info was a little helpful.
  5. Billxx

    System Unlicenced

    Hi, Its Bill from TQ. It sounds like your KSU may not new. Try going lower in your releases like 6.0 or 6.1 to see if it comes up OK then.
  6. Billxx

    Problem kx-ns0154 base

    Consider the Grandstream WP-820 WIFI/VOIP handset. It does not have a Base Station, but rather works off of a WIFI Network. You can install wireless access points to handle the carry over from zone to zone. You will need a 3rd Party SIP Station license for each handset. Some people think WIFI...
  7. Billxx

    KX-UT670

    Try using the info at this link: Link
  8. Billxx

    Outgoing External Trunk Calls Not Possible in a Peer to Peer SIP Trunk between NSX1000 and UCM 6202

    Did you create an Outbound Route in the UCM PBX to access the SIP to SIP Trunk?
  9. Billxx

    I just did an install yesterday and

    You said: I created a button that uses the "Dial" function to dial *97. I created a short code *97 that Dials 9*72XXX-XXXX but when you press that button you get a busy tone back... I have not worked on this system for awhile, but this may be the answer. You are trying to grab CO Line 1 to use...
  10. Billxx

    11.0.4 Basic delete VM passcode

    You are welcome.
  11. Billxx

    11.0.4 Basic delete VM passcode

    It looks like you will need to do a Factory Default to the system. Then re-programm all by hand. Avaya makes changes and frustrates technicians.
  12. Billxx

    D160 Line Appearance-Yes or No

    The following IP Office features are available for button programming: • Account Code Entry • After Call Work • Automatic Callback • Automatic Intercom - Dial voice call • Call Pickup Any • Call Park • Call Record • Conference Meet Me • Directed Call Pickup • Do Not Disturb • Extension...
  13. Billxx

    Grandstream Hook Flash

    I attended a Grandstream training class several years ago and asked one of their higher level techs if the UCM IP Pbx would respond to a Switch Hook Flash from one of the IP Extensions that is connected to the Pbx. He said no. Well, he was wrong. I suspect that he said that since he only works...
  14. Billxx

    KXTD-1232 - phone system is down and all phones emitting a shrill

    That is an older system. Could be the power supply. Could be one bad phone dragging down the system. Could be a computer plugged into one of the telephone jacks. How many phones?
  15. Billxx

    Voicemail light stuck on (TVA200/NCP1000)

    You are welcome...
  16. Billxx

    Voicemail light stuck on (TVA200/NCP1000)

    Go to the phone with the Stuck Message waiting light. Press the Intercom button. Dial * 7 0 0 plus the extension number of that phone. The light should go out. Other extensions (as well as the VM System) can also activate the Message Waiting light, usually in error.
  17. Billxx

    How to setup Voicemail or Operator on KX-TES824

    It has a Built in Voice Mail Once you add the Optional Card...
  18. Billxx

    Partner 34D Phone Goes Off Hook (Update)

    It sounds like someone plugged a computer into a phone jack. Do you use 8 pin jacks for the phones? Are there any "Hot" jacks that do not have a phone plugged in?
  19. Billxx

    SIP and Virtual Shelf

    No room, no problem. You do not need to run the Polycom through your PBX. The PBX may not even support video as well. So, get SIP Service with a separate telephone number and run the Polycom outside (not connected) to your PBX. I suggest Callcentric.com for a SIP Service Provider. They are...
  20. Billxx

    random POT's Trunks lines being seized

    I believe that it is Comcast. They are sending some type of data signal that the KSU thinks/interprets as Caller ID. That causes the CO Line(s) LED to be lit, and the KSU is waiting for the "End of Caller ID" data burst. The "End of Caller ID" data burst is what tells the CO line to turn off...

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