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Normally when you are getting a 404 not found that would be a problem with the number you are attempting to dial to not being located. For example, the To: address will be something like 1234@10.10.10.10. The issue you are having is with the 1234 part. The system is unable to find that in it's...

The easiest way to retrieve the CDR records is by pulling them out of a backup. If you are already doing scheduled backups, just grab one of the files and open like a zip file. If you do not, then run a backup. If you deselect the VM and IVR options, you can do it without service interruption...

You need to have multiple "appearences" of the target line on the set. You still need to apply these multiple appearences even though they are ring only. I would suggest matching the number of appearences with the number of intercom eys so you can get as many calls as there are intercoms to...

No, it is not.

Press Feature *81, press the button the line is on, press the button you would like it on. You can not move Intercom or Answer DN keys.

Just need to have the AA in site A transfer to a unassigned number in site B. Assign that number to a target line that is answered by AA.

For the name to be delivered, you need to have a company name set. This is found under Telephony--> Global Settings--> Feature settings. The system will take the Company name and add the set name to the end. It is not possible to use the feature codes on system B.

Call is being dropped due to bad data in DCH message. I would recommend using the UIP in the BCM Monitor to attempt to capture the info. Should also report to Rogers.

Set the name on the target line to the DNIS number. On the sets, change 1st display to line.

The answer is yes, if you are willing to upgrade. There is a SDN table to can be used to send a call to a greeting table by DN rather then line, but it is not available on BCM400. Would need to upgrade to BCM450.

It is a feature on the VM. It can be disabled on mailbox by mailbox basis. Follow the instructions below to disable it. Login to MB. Press ADMIN. Press GREET. Press CFWD. Press NEXT. Press CHG. You can then disconnect from the VM.

Login to F983. At main admin press 9.

The answer depends on the system. If you are using IP sets, then you need to take into account how many IP sets you are licensed for before attempting to increase the VM ports. If you are using digital sets, just increase and reboot.

If you do not know the admin password, you must contact Avaya to get the password reset.

F982 pass operator. set Answer lines? to yes.

If you have any plans to upgrade, you can do this on a BCM450. You can use a web based application called mailboxmanager. It is available on BCM50 3.0 and higher and all BCM450.

On a BCM 3.X, if a LED is red,the issue causing the light to be red needs to be resolved to reset it. If the power LED is red, you have a problem with either the power supply or the commerial power. The light was changed in 4.0 to indicate alarms.

No.

Which greeting is played is dependent on the times set in the greeting table and the business status in the VM. If you want to be able to manually which greeting is played, then you will need to use F982 or CP manager to change business from open to close. When open it will follow the times in...

Keycodes can not be manually entered on BCM R5. You will need to obtain the license file.