BCM450 IP - redirect ring

[Aspectus]

Just had a bcm450 ip installed, seems everyone on call forward (at least to voice mail) gets this annoying double buzz on their set when call is redirected. Disabling redirect ring option doesn't solve this issue.
Is it something we can get rid of? It's very frustrating when you have a client in your office and each time you receive a call, even though on call forward, you get that!
Thanks.

 

[dwpoole]

It is a feature on the VM. It can be disabled on mailbox by mailbox basis. Follow the instructions below to disable it.

Login to MB.
Press ADMIN.
Press GREET.
Press CFWD.
Press NEXT.
Press CHG.

You can then disconnect from the VM.

 

[RLSbutton]

Thanks, I wondered how to get rid of this as well. It worked for me as well.

Joseph Sus Jr. Nortel Enthusiast