thread1361-1546376
Is there anyway to 're-download' BCM CDR records that have already been pulled?
We need to 're-download' all of our CDR records from 2009 forward (no, we do not delete after 'pull') as inadvertantly someone deleted the 'local' downloaded files (and backup is now off-site in archive vault).
Thank you in advance for assistance
Is there anyway to 're-download' BCM CDR records that have already been pulled?
We need to 're-download' all of our CDR records from 2009 forward (no, we do not delete after 'pull') as inadvertantly someone deleted the 'local' downloaded files (and backup is now off-site in archive vault).
Thank you in advance for assistance