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Cor, I know how to test smtp I want to know what others have found that cause it to not work.....you posted re reg entries to in/uninstall ipo apps....where wwas that

you need to be more clear on what apps you are using, port 8080 is delta server, ensure ds service is running and comms are restored and archiver is receiving data. is cccreporting service running if so there are numerous OS and security issues u may have to work thru

sounds like you might need to upgrade the embedded card to match the sw on SO

causes I know of 1 smtp server using non standard port 2 smtp server not relaying 3 Reporting service not authenticated with loggeed on admin account 4 5 6 ???

Is SCN turned on? you have short codes that are not neccessary if it is. The gateway iP address on the voip line is the IPO at the far site? No name/number conflicts across the network? take into account numbers assigned to spare ports as well.

When ipos were configured were they all done from default rather than 1 cfg modified then sent to others, seen this cause probs over scn, data base must keep some ref to the original box

phone manager install hung at %70 so cancelled, now shows in programs/ipoffice/phonemanger but get errors when starting then shuts down, there are none of the usual registry entries so when running setup it doesnt know what state the install is in...someone posted a fix for the registry to add...

1) Agent accepts call 2) Agent puts caller on hold 3) Agent transfers to another agent 4) Error as below Access violation at address......etc....

jml2665...this is vm lite with the embedded card. Make sure you dont have any conflicting shortcodes. Try creating a second AA and access via the new shortcodes created..

buttons programmed as park slots will show on all phones

chain a load of assisted transfers together to continually try the number

Crashed any sites while monitoring this way?

A simpler option is use the night or out of service option, to a group with the forwarded user, one button toggles on/off on digital phones

no wav or xml's from before the date of disappearrance

wheres the patch for all calls showing as incoming?

Customers CS data base has disappeared, searching for calls before a certain date finds record of call but when trying to play it get message "no longer avaliable on online storage or archive" Well within the 60 months to store calls for, not archived...

Go off hook on analogue ext, dial from outlook, user hears dialtone untill call is answered at other end, no ringing. Dial from outlook when onhook works ok and rings phone to alert of the outgoing call. Is this a bug or the way it works.

but still need to set the fwd number for that user

I know you can install with a string on the exe that specifies the instance name and pw etc... but couldnt get data to pass from from delta server after trying all variations of db name and user authentication

use a virtual user that fws to cell number with vm turned off, or a short code, and fwd the required user to that SC or virtual user....