Hello again,
I'm still tinkering with out IP Office system, now trying to set up our call-receiving and voicemail handling...
I've created an auto-attendant, using VM Lite (for now), that is designed to let users pick which user to call. It creates the *811 etc shortcodes for setting the AA prompts, but dialing this number just puts me at the VM box for the extension I'm dialing from. The "dialed number" shows me as connected to the AA, but I don't see how I'm supposed to set the prompts (which I'm assuming should be voice recordings of "You have reached our company, dial 1 for Chip, Dial 2 for Dale, etc".)
I hate how technologically inept this phone system is making me feel. It shouldn't be this difficult for people to maintain their own phone systems. (sorry, /rant off)
I'm still tinkering with out IP Office system, now trying to set up our call-receiving and voicemail handling...
I've created an auto-attendant, using VM Lite (for now), that is designed to let users pick which user to call. It creates the *811 etc shortcodes for setting the AA prompts, but dialing this number just puts me at the VM box for the extension I'm dialing from. The "dialed number" shows me as connected to the AA, but I don't see how I'm supposed to set the prompts (which I'm assuming should be voice recordings of "You have reached our company, dial 1 for Chip, Dial 2 for Dale, etc".)
I hate how technologically inept this phone system is making me feel. It shouldn't be this difficult for people to maintain their own phone systems. (sorry, /rant off)