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For sure the bricklevel has been slower and due the change is already slower in the last version. Please remind that in this case the bricklevel use the Microsoft MAPI .... You should consider to use the Premium Add-on (Document level)....

You should consider to go thru the tape engine troubleshooting : http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC342813 follow all the steps and if the problem remains you should be quiet sure that this is hardware related.

As you spoke about database server, if you don't stop the database you should consider to use an appropriate agent ( SQL, Oracle, and/or Open files agent).

please have a look to this link : http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC419730

here a link to use the Microsoft cleanup .... http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC419730

You should consider to implement the maintenance plan of the SQl database : http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC353603u

Do you have in the log folder a ca_user_logs/caroot ? Should be here...

Hi, Some kinds of servers need some specifics actions during the recovery process. It could be valuable to have a look to the DR guide and the specifics scenarii. Especially for IBM series 245... Another good idea is to have a look on the IBM site for this kind of server.

The problem here is that the AS 2000 is no more supported....

Hi, You could consider to send the job log with the alerter to your email address

Just an idea : The calculate session could be the researhc of the session number. Do you check if there is a problem with the tape ?

It could work but definitively it is not supported.

you said you are using a remote database SQL. Did you setup the odbc for asnt ?

The servers are stored in the discovery table in the registry. If you still have old servers that's means that the discovery is not running. You could run it with Dsconfig in CA/shared components/CADS.

You should check your device in the Certified device list for AS 2000 and the firmware. also check the SCSI card driver....

you should try to copy a folder to determine the throughtput between windows and netware.

have a look to the events logs and if there are any drwatson or exception... If you have, you should contact CA support.

Huuum, Could be rigths problem. Please check the drive on which you want to restore is fix drive. After that please check if you have entered the security password in the restore job... Also check if the user running the job has the rigths on the disk.... Hope this could help

try this... FTP://ftp.ca.com/CAproducts/unicenter/arcserve65/nt You could find all the solutions, but be sure of what you want to do with this. 6.5 is no more supported....

hi, there is a document on the CA site : TEC266855 Troubleshooting E8522 and E3392 (Failed to receive data from the client agent) errors Could be helpful if you have network traffic problem, because there are registry key to change the timeout.