Arcserve DR displays wrong partitions during W2K setup

[n12122]

Hi,
I'm testing the Brightstor 11.1 Arcserve DR option on an IBM xSeries 346. The process works fine from using the DR Boot CD and a machine-specific disk. I use F6 to add drivers for a 6M-Serveraid card, an U320 Hostraid card and a HP Ultrium tape library. Once those drivers are loaded I put the machine-specific disk back into the drive and continue the process. When the Windows 2000 Setup gets to the point of displaying available partitions it shows my U320 card managing 82 GB of unpartitioned space. The reality is that this should be a 36 GB partition. If I continue the W2K setup fails. Anyone any ideas?

Thanks,
N12122

 

[vschumpy]

As soon as Windows finishes loading the Serverraid and U320 drivers, you must re-insert the machine specific disk again before continuing, as before it gets to the next stage it reads the partition information from this disk.

If you don't have the disk in the drive when it reads it, it won't show the current number and sizes of partition(s).

 

[vschumpy]

sorry, meant to say correct number and sizes of partitions.

 

[speshalyst]

HI,

Just to explain a li'l further...

The partition table info is recorded onto a file called partinfo.ppp , which is saved onto the Machine Specific Disk. Also, there is another copy of the partinfo.ppp that is saved onto the CD image(is partinfo could be that of the backup server)

As mentioned above, if you do not put the Machine SPecific Floppy back into the drive after loading the addition drivers, the DR process would attempt to read the partinfo.ppp from the floppy, when not found it would pick it up from the CD thus resulting in the incorrect info.

Why it has been designed this way is a very good question

So it Shall be Written!
So it Shall be Done!!

 

[n12122]

I did put the machine-specific disk back into the drive straight after the F6 process. I'm not sure where the W2K setup was getting the spurious information. What I've done is used a ServerGuide CD to clear the disks and then start again. This time it showed the correct 36GB drive. The DR process ran fine until just the point where it should have displayed my tape drive and the sessions etc. Instead, it threw up an error window which told me to look through the DR.Log file. This file had dozens of lines in it and I'm afraid I couldn't glean the cause of the failure from it.

Thanks for your replies...

 

[vschumpy]

Sounds like it had an exception.

Check that you are patched up to the latest levels BEFORE creating the boot kit then this reduces the likelyhood of a problem in the latest versions. If the problem persists you will need to contact CA for further help.

 

[sanbe03]

Hi,
Some kinds of servers need some specifics actions during the recovery process.
It could be valuable to have a look to the DR guide and the specifics scenarii. Especially for IBM series 245...
Another good idea is to have a look on the IBM site for this kind of server.