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Hello guys, I have a CC7 (CCMS and CCMA are separate servers) that has been running for a couple of years fairly clean, and it has the latest patches. The CCMA server stopped working this weekend and we found that the C drive was filled up. The culprit was a log file found at...

Hello everyone, My historical report data is not quite right. When a single "not ready" event takes place and expands past the 15 minute interval, the first interval will show the correct total within that interval, but the second interval will include the time from the first PLUS the time in...

Are the PRIs on the same embedded module? I don't think you can reset one without affecting the other as the command will reset both. If it is not too critical a problem, why not set up the programmed reboot schedule for tonight during off hours? If it is a critical problem, then you should...

I wonder if the SIP provider IP address needs to be put in the local networks form of the MSL. _______________________________________________________________ If you did not take enough time to get it right the first time... What makes you think that you have time to fix it?

Do you have the speed call set to over-ride toll control? I would suspect COR restrictions in the voicemail ports are stopping you. _______________________________________________________________ If you did not take enough time to get it right the first time... What makes you think that you...

Not sure if I understand correctly. How is 400 being dialed? If it is the receptionist dialing 400, then get her to stop. If it is an automatically dialing 400 when the voicemail key is pressed, then you can change that. Within the 5550 console software, click 'tools', then 'options', then...

Please do not take what I say as being legal or to code for your jurisdiction. The usual main requirement for an elevator phone is that there be a live answer point 24/7. For a hotel, that may mean the front desk that is always manned. For another company, it might mean some kind of answering...

Thanks for responding Pir8Radio, I solved the issue late on Friday. I could map to the network share and my domain account worked fine. The problem was using the BROWSE button on the install application. I had to type out \\servername\sharename\folder\folder\folder where the migrated data...

Hello everyone, I am in the middle of migrating a CC6 from one platform to a CC7 on another platform. The trouble I am having is with the CCMS 6.0 database. I have used the migration tool to create a new database. I have placed the new database on a network drive. During the install of CCMS...

In addition, the 5550 IP console does not have MWI. You would need a second phone at that location for the user to see a flashing light. VM to Email as kwbMitel suggested is a nice work around. _______________________________________________________________ If you did not take enough time to...

Actually, that is not fully true. It is provider dependent whether the 1 for LD is accepted for the local number. Found that out when a customer changed their providers from one that allowed it to one that did not. A user had programmed speed dials on his system phone including one to ring...

Why the * ??? You also did not say what type of system you have or what type of VM. _______________________________________________________________ If you did not take enough time to get it right the first time... What makes you think that you have time to fix it?

FixPartition will format the hard drive! The original poster does not have a backup and was hoping to get the system running. I have never taken a hard drive out of one system and directly into another for the purpose that you describe, so I am not aware of any pitfalls or requirements. But...

I would not worry too much about the POE portion of the solution because POE is very easy to deliver with separate power supplies that are pretty reasonably priced. First, make sure that the solution you find best fits with your corporate networking structure. If one does have POE, all the...

I would seriously consider WiFi as a solution. Most, if not all, running laptops these days have a wireless adapter. Make sure that the wireless solution can deliver B/G/N signals and you will cover everyone. This solution can also be used by the many cell phones out there that are WiFi...

Trying a new site. Please let me know if it does not work. http://www.mediafire.com/?k2199ykbawq2v _______________________________________________________________ If you did not take enough time to get it right the first time... What makes you think that you have time to fix it?

Don't have access to my stuff right now as I am away from the office. I will re-post when I can. _______________________________________________________________ If you did not take enough time to get it right the first time... What makes you think that you have time to fix it?

A couple of issues with what you have in the boot parameters. Perhaps you only mistyped here but it is okay on the box?? Also, I have had issues with some types of FTP servers as they don't all have the complete set of FTP commands available that the Mitel will attempt to use. What one are...

Thanks Slapin! _______________________________________________________________ If you did not take enough time to get it right the first time... What makes you think that you have time to fix it?

Hello everyone, I'm having some difficulty with a Polycom 6000 on a Mitel 3300 4.1 SP2. The customer is requesting to be able to conference more than 3 parties (itself and two external calls). The documentation on the Polycom 6000 says that it is only capable of the 3 party conferencing...