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kholladay, thanks, I went with the voice question solution and it seems to be just fine. I did add the leave voicemial action with the group number in the specific field, but that just went and rang the group that I entered...maybe I messed up there. But, the voice question is just fine, i add...

itsp1965.....You are a STAR!! Nice n easy to follow instructions that actually did the trick. Thank you very much, I almost had to resort to PC Anywhere. Thank you again.

Hi eveyone! Can you help? I've got a call flow in VM Pro that checks the usual open/close days and times. If the condition matches a closed parameter, it goes off to a generic action with a .wav that says 'we're closed, please leave a message...' If the timer is open, it just transfers off...

Hi all, I've got a 2K server that I need someone to access for support. I've setup an AD account. But when this user tries to RDP onto the server he gets this error: 'You do not access to log to this session' I know on 2003 server, there's a list of allowed users for RDP, but cant seem to...

Hi all. Is there anyone who can help? I've got an Avaya IPO 412 with a VCM card for VoIP. I also have an ISAand a a Cisco PIX firewall. I use Phone Manager Pro on a laptop for the call managent. To connect to the Avaya I use the Cisco VPN client software. I had this working for a year...

This is gonna be a long shot, but here's hoping... I've got the CCC Reporting tool, I'm not that impressed with it, it's never given us accurate stats on our various groups, but I really need it to work for me this time! I need to get some stats of the top twenty number or most frequently...

Well, tried deleting the profile....still no good. I've even built a fresh new laptop from scratch and still no luck. I've created a Microsoft VPN to our office and that seems to work! So what an earth has happened to the PIX to stop me pressing the enter button to connect the call yet...

Thanks Kwing, I'm in the UK using Vodafone. What you say about the call connecting makes sense actually, so it just won't see the call as unanswered in which case it won't bring it back to try the second number. But again, the assisted transfer will still see the call as connected so that...

I hope someone can help with this... Initially, I thought this couldn't be done, but there must be a way of getting round it. I need to send all calls from Voicemial Pro to a mobile, which I can do. But, I wonder if there's a way to make the call goto a second mobile if the first doesn't...

I never thought of that!! Very good idea. I'll let you know what I get. Thanks...

Nope, I just checked again, I got rid of those fix ups when I got it working initially. I'm running out of ideas, myself.

Thanks, PlatinumGuy, Thing is, I did try this just last night using 3.0.16 and I still get the same problem. Any more ideas or shall I just go for the petrol can and lighter :-D

Hi all, I got VOIP working about a year ago, now it somethings gone wrong... I've got an IPO 3.0.56 using Phone Manager 3.2.12 for VOIP. When I connect using VPN (Cisco client to PIX) I can get PM up and working, I get all the directories and features etc, I can also make a call succesfully...

Thanks both, So, it looks like first call will be to BT to lift the witheld feature on our lines then remove the system short codes that are set within the IPO that also withold our number. Then, after all that, we should just present whatever the users DI is....I'll let you know.

Hi eveyone, Can you help? I've got an IPO 412 V3.0.56. I need at the moment i'm witholding our number. But now, i need to present the users DDI when they call out. I've added user short codes to my test phone: SC: **N TN: .s<my DDI> Line Grp ID:0 Feature:dial Now this kinda works, here's...

I've got an IPO 412 V3.0.56 I'm trying to get the DDI of an extension to be presented as the outgoing CLI. I've various combinations of the following: SC: . TN: .s<DDI number of this extension> F: dial But, it either witholds the number anyway, or just presents the main bearer. I've got a...

That's perfect...thanks alot. Much appreciated!

Hi all, I know there's a way to do this, just can't quite get it... I've got a group with queueing. This goes to a group start point in Voicemail Pro with the queue & still queued entry points. But, I need to have an option when the caller gets to the still queued point that gives the caller...

Hi, Yep, I did that already as it defaults to 'And'. But, now that the the festive season is nearly done with, i've got some breathing space to get this right. Thanks.

Thanks for the tips fellas. Thing is, i've got several days with differeing open/close times. And that's where it's falling over. If I do it Janni78's way, I'll have dozens of conditions, each with one day and one time entry, and then i'll need to add loads more actions to either transfer to...