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Go to ext 10 or 11 with a display phone, then 1. feature 0 0 2. left intercom 3. left intercom 4. #1234 will clear alarm 5. feature 0 0

Do you mean that I should run the call pilot player on the mail server that would forward the messages? Is this possible? I thouth the player only worked with a mail client.

Thanks. What is your thougth here? How would the messages get converted to WAV? I get the part about using fetchmail to forward.

Is there a way to deliver voicemails as WAV files without using desktop messaging to convert the original VBK file. I have a client with a full Apple network that wants voicemails delivered as email attachments. Any ideas or workarounds to make this work. I'm desperate.

Yes but where does the VBK to WAV file conversion take place?

Guys. How about Apple computers? Is there a way to get a VBX file to play on an Apple? I have a giant deal pending on weather or not we can play voicemails delivered to an Apple. Please help.

the target line is configured public, rec'd 3 digits, primeset is was 221 and is now 236. It will not ring on either ext if assigned. its really weird.

I have a modular ICS with DR 4.1 software and a PRI going into it. I have a callpilot 100 connected to it. I have the main BTN, target line 161 being answered by it on 0 rings. The line is not appearing on any DN. When you assign it to a DN or ext and remove it from being answered by the AA the...

Here is the full status of the system (2.X upgraded to 3.6) We cannot login using the Unified Manger. Invalid password. We can however login to the main menu using the serial port and the default ee_admin, eedge and workgroup as domain. But when we go to the configuration wizzards, the...

Acewarlock Correction, we are able to login via the serial port using the default password. What now??? Thanks.

The BCM is working fine... call center, IP phones, reporting etc. No luck on the serial port.

Yes we have tried all default accounts and all the ones we created over time. They are all locked out (invalid password).

The only thing that was changed is the BFT. We can still login to the call pilot and the phone programing (Feature**System). I guess its also possible that the system got hacked. Is there a way to reset or recover the system admin password?

I have a client that had a bad system tray (bad capacitors) so we installed a new tray and got the old one repaired. Once the old one was put back, we were locked out of the sytem and all admin account passwords stopped working. Default passwords dont work either (ee_admin PlsChgMe!) Putting...

Mrmarshall, TLDuk. Did you guys ever figure this out? We have a client with the same issue and we were informed there is no back door available. System is to complex to have to re-install from scratch. Thanks to all.

Thanks. This system does not suffer from the capacitor recall. What is involved in replacing the MSC card? Did you have the exact same symptom?

I have a client with a BCM400 Version 3.6 NT7B10AADJ. On many mornings the voicemail and associated services are found to be down. Most of the time they cannot be manualy restarted and requires a power clycling. The services seem to be failing some time after the nightly backp. Any...

Nope, its a NT7B1003. All the capacitors are blue.

I have a client with a new BCM, latest version, that has been having intermittent T1 outages. On the last outage one of our techs noticed upon arrival that the all the lights were blinking on the front and he could not connect via the web interface. Callpilot was also inaccessible and there was...

We have a client that would like his outbound caller ID to read as "unavailable" Our carrier, Paetec claims that are not giving out any information, but when a call is placed it display as "212 " Nothing more, just blank spaces after the area code. The customer is not happy with this. We...