This problem does seem to occur more on peak times, 9am to 11am, 1pm, and 3- 4pm. That is why I was wondering about a timer issue. Here is the info on the one link to the DMS
Link Name: DMS#1 1234,5678
Type of Switch to which the System is Integrated: 3 - 1A ESS/SMDI, Full Duplex
Baud Rate: 0...