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So if you have Callpilot on one of the lower MG's you should shut this down first before powering off the MG? Thanks for the info!

I was wondering if there is a documented procedure on Powering down the CS1000s and powering it up. I have heard that on pwr up that you should start with the Callserver and wait for it to fully come up before powering up the other MG's. Is there an official nortel documented procedure...

Set the Voice Payload size that same on the sig server of the CS1000 and the BCM. I believe the BCM will only do 30ms/frame.

How many digits is your octel sending to the M1 when it asks to lite the lamp? It may be that whats being send is has too many digits and may need to be altered on the receiving M1(LD90 HLOC w/DGT to delete necessary digits). Also check the ORG6 information, look for 81(PNI 1), If this is not...

Hey this is great!! Can I use it with CRT? the scripts there are in .vbs, does this easily convert to .vbs? Just save as a .vbs file?

NCID: This is Call ID as in call number (2ab0) at the far end. It is used to track calls for things like TAT and TRO that the CS1K or 11c-81c can do to simplify the call path. If you have HLOC programmed in the NET of the customer data block, the Call ID also includes this information, so you...

I thought you could adjust the volume of the beep with the volume pad on the set? You have to be quick, and you will probably have to call the set a couple of times, when you hear the beep hit the decrease side. I may be wrong but I seem to remember doing this in the past.

The IVR has 144 analog 500 ports that reside on the 81, The IVR dials a number due to the selection a caller makes within the IVR, this case to go to a fax server 69605 over at the SL100 site. So no you can't build a DSC for the IVR. This is also an outgoing call so I don't believe the IDC...

Thats what I was afraid of, at the moment there is one DSC of 69 for all 69xxx numbers residing on the SL-100, Thats a lot of DSC's. It would be nice if the 81 would allow me to enter a DSC 69111 but it conflicts with the 69 DSC. I was hoping for a hidden trick someone may know. Thanks for all...

That would block all calls to this route, there are valid calls that need to go through, I need to block a particular DN from going out. Unfortunately this is not one set making the call but 144 from the IVR.

To be more clear, I'm trying to block a particular 5digit number from going over the ties to the SL100, Programming would be needed in the 81c.

If you use AC1(LD) and AC2(local) You add the area code of the area to the Local AC2 AC1 "8" AC2 "9" REQ prt CUST 0 FEAT net TRAN ac2 (This is my "9" for local calls) TYPE npa NPA 222 NPA 222 RLI 80 (This is the RLI you use for local calling) SDRR NONE ITEI NONE You only have to...

Background: I have a 3rd party IVR looked after by someone else, one of the options from the IVR is to go to a Fax Server(5digit ext), on occasion, the IVR spits out the wrong DTMF and calls go to a persons extension. Now this person resides on another switch(SL100), calls are going over TIE...

If there is high traffic (extreme peak times) would it be benificial to increase the link speed to 9600 baud? What would be the advantages?

I have had no indications that the link goes down, I will usually know right away because the amount of mbxs that will be having problems. I will put a test ext in for now and see if it improves anything. I do have the TDC messages, just working through them. will post soon

This is the SL100 Link Link Number: 1 Link Name: SL100 8765, 4321 Type of Switch to which the System is Integrated: 3 - 1A ESS/SMDI, Full Duplex Baud Rate: 0 - 1200 Baud Number of Data Bits: 0 - 7 Data Bits Number of Stop Bits: 0 - 1 Stop Bits Parity (None/Odd/Even): 2 - Even Parity...

This problem does seem to occur more on peak times, 9am to 11am, 1pm, and 3- 4pm. That is why I was wondering about a timer issue. Here is the info on the one link to the DMS Link Name: DMS#1 1234,5678 Type of Switch to which the System is Integrated: 3 - 1A ESS/SMDI, Full Duplex Baud Rate: 0...

Factor the amount of VoIP trunks to your bandwidth, and you can set up your ARS to overflow to the PSTN trunks when they are busy. Depending on your codec and pipe, you can calculate the correct number of trunks. I can't remember off hand what the formula is maybe someone else?

Software Rel. .... Aria 03.00.09-1 System Type ........... 350 I have checked the programming, all looks ok, There is currently about 9000 maiboxes. So the STAT 0 indicates that there was no problem, does the octel then get confirmation from the SL-100 or DMS?

Thanks for the response Ken, As for the output from the octel, the log we get for when the octel turns light on is MW:(MESSAGE WAITING SET/CLEAR) Box: 1234 Ext: 1234 Dir: 1 Stat: 0 to turn off MW:(MESSAGE WAITING SET/CLEAR) Box: 1234 Ext: 1234 Dir: 0 Stat: 0 Looks ok. Integration is RS232...