blocking certain numbers from leaving switch

[RVstew]

Background:
I have a 3rd party IVR looked after by someone else, one of the options from the IVR is to go to a Fax Server(5digit ext), on occasion, the IVR spits out the wrong DTMF and calls go to a persons extension. Now this person resides on another switch(SL100), calls are going over TIE lines between the 2 sites. A DSC of 69 has been created for a catch all for the other site(option 81c).

Question:
How do you block a particular DN (5digit) from going over these TIES to the SL100. You cannot break it down to DSC 5digits because of the quantity of DN's involved. The catch-all also prevents you. Is there a way to block this number to a certain route?

Thanks for any help given.

 

[RVstew]

To be more clear, I'm trying to block a particular 5digit number from going over the ties to the SL100, Programming would be needed in the 81c.

 

[johnpoole]

the certain route would mean to me, assign a tgar to the set and a matching targ to the route. then the other routes would still be allowed

john poole
bellsouth business
columbia,sc

 

[RVstew]

That would block all calls to this route, there are valid calls that need to go through, I need to block a particular DN from going out. Unfortunately this is not one set making the call but 144 from the IVR.

 

[mluckie1]

Unfortunately you will need to break out the DSC Example; 690,691,692,6930,6931,6932,69330,69331,69332,69335,69336, 69338,69339,6934,6935,6936,6937,6938,6939,694,695,696,697, 698,699 all assigned to the same RLI. In the above example 69333,69334, and 69337 are omitted. They will not leave the switch.

 

[RVstew]

Thats what I was afraid of, at the moment there is one DSC of 69 for all 69xxx numbers residing on the SL-100, Thats a lot of DSC's. It would be nice if the 81 would allow me to enter a DSC 69111 but it conflicts with the 69 DSC. I was hoping for a hidden trick someone may know.

Thanks for all your help.

 

[mluckie1]

The only other thing you might try on the 81 side would be an IDC table on that route. I'm not sure if you can assign one but it's worth a shot.

 

[hawks]

Can you build another DSC just for the IVR (79xxx)

 

[RVstew]

The IVR has 144 analog 500 ports that reside on the 81, The IVR dials a number due to the selection a caller makes within the IVR, this case to go to a fax server 69605 over at the SL100 site. So no you can't build a DSC for the IVR.

This is also an outgoing call so I don't believe the IDC will work.

 

[johnpoole]

you right,i thought from your original post that you wanted to block a station from using a single route.. break the dsc's out. i always put dsc in, in groups of 10 because of this type of problem.. an idc table works on an inbound call so i don't see that being a solution

john poole
bellsouth business
columbia,sc