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Are going to try that on Monday. Won't know if that works for about a week or two since it takes that long for the problem to happen again.

Sorry I did F#65 and the system responded with no messages. It is an MICS with POTS lines running 5.0 software.

I have a customer with 2 T7316's experiencing the same problem. The light on the phones are on as solid red. There are no messages (have also done #65). Have disabled the phones and when re-enabled the lights go off but come back on about 1 week later. Have repunched them on the 66 block and...

Sounds like a good idea but it won't work with this company since they work with the LEC on applications. I'll just keep an eye and the system and tell the customer what is going on. If they give me the okay I can pursue it further with the LEC but it's a touchy situation.

No, the problem is still there but the LEC said there is no problem on their end. I replaced the DTI card but it the error code is still there. Let me know if you have any success in finding out what is causing the error code.

Thanks, I saw that in my error code manual but since it was referring to the DTI wasn't sure if it was a hardware or carrier problem.

I have a customer with 7.1 expanded software and a PRI. Their system test log has been filled to 50 with the following error codes: 310-370175 and 310-3C00759E and one occurance of 310-36004DDD on 11/7 and again today, and one occurance on 11/7 of 310-3C0003E4. They have started experiencing...

Thanks, I'm going there on Monday since more phones went down. The system itself is not resetting only some phones on various modules.

Have a customer with a MICS with PRI, station modules and T series phones. The other day some of the phones just started resetting and wouldn't stop. The phones are not on the same module. Ended up moving them to open ports on other modules and they are now working fine but need to figure out...

Thanks for the information. I'm going to my customer on Monday and have him try this.

Is there any way to have specific messages from a CallPilot mailbox converted to a WAV file or some other device other than a tape recorder. I have a customer who needs some messages that are in voicemail for a litigation case and doesn't think the messages onto a tape recorder will be allowed...

I have been installing, maintaining and programming the Norstar for over 10 years and have never had this problem which is the reason I'm stumped. All of the other systems I have out there when Park and Page is used the page follows the programming of the telephone system which means if a phone...

This customer does not page to telephones, only the overhead. Only two phones which are in rooms far from the overheads and not near other phones are programmed to receive pages, the system is programmed so that all other phones can page but are not part of a zone. When the customer hits the...

Mistake in my previous post. They are only paging to the overhead and not through the phones.

They are not paging only to the overhead speakers, so I'm not sure what setting the volume on the phones would do. All the page buttons on the phones are programmed to page to the external speakers (we programmed and tested). The volume of the page to the overhead is different depending on if...

Have just installed a MICS 6.1 with T7316E telephones and external paging. The customer parks calls and then uses the softkey to page and the page volume is fine. If the customer just hits the programmed page button the volume on the page is too low. This consistently happens when using the...

I was told that Rls 4.1 software on the NAM is needed if running 6.1 on the MICS.

Did you check the Call by Call Limits in System Programming to be sure your maximum outgoing is set correctly?

Help| I need someone to install a CallPilot 100 in Tampa and Orlando. Any one who can help I would appreciate this.

Thanks to all of you. We have gone back to the telco and they advised that it was them sending out the inappropriate information. Once again, thanks