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  1. SStieferman

    Nortel / Cisco Unity VM: call transfers and VM delivery

    Interesting, then that may explain why the caller says it only happens some times. So when the origional call to x5000 is transfered to x5001, the VM defaults to x5000 - understood. When the origional call to x5000 is collected @ x5002 and transferred to x5001, the VM goes to x5001. Maybe...
  2. SStieferman

    Nortel / Cisco Unity VM: call transfers and VM delivery

    nah - more of a medical dept and staffing situation. primary call received via call pickup group, inbound caller triaged and transferred to the "correct" person. ah la, VM delivered to origional phone that initiated the call pickup, not the "correct" person at the 2nd phone.
  3. SStieferman

    Nortel / Cisco Unity VM: call transfers and VM delivery

    Ohhh - understood, however I have a user that believes it has changed reciently and that messages were previously delivered to Phone 2 successfully. Trying to appease the client. Any chance I can make it not work as designed?
  4. SStieferman

    Nortel / Cisco Unity VM: call transfers and VM delivery

    ...integration with a Nortel and Cisco Unity system... Situation - 2 Nortel phones w/ VM, MWA, etc. Phone 1 transfers caller to phone 2. When phone 2 is NOT answered, the VM message is left on the VM for Phone 1. Question - Any way to configure Nortel phones so that transferred calls to 2nd...
  5. SStieferman

    Possible to change calling party ring?

    meneerB, Exactly... I believe it is the path below, but I don't have a test server to play around with. \\server_name\TFTPPath\United_States\AnnRingBack.wav Ultimatly, I'd love to have different files to play back for specific device pools, but I don't think that UCM can be configured that way.
  6. SStieferman

    Possible to change calling party ring?

    Thanks - but I am wondering if you can change what the caller on the cell phone hears when a Cisco phone is ringing on the 1st, 2nd, 3rd, etc rings before going to voicemail. Not what the called party ring tone is right before answering the call.
  7. SStieferman

    Possible to change calling party ring?

    Can you configure alternate ring patterns for the calling party in CM4.x or UCM7.x? IF yes - can it be configured for for different devices? Thanks.
  8. SStieferman

    Nortel PRI265 error on Cisco Unity MWI

    I guess I should have included the actual err: PRI265 DCH: 1 DATA: RESP NOXLAN 12345 0 Thanks John, always appreciate your quick responses. I've dealt with messaging before, but should I have my eye on anything in particular? As for my second question, you pretty much nailed it. Even...
  9. SStieferman

    Nortel PRI265 error on Cisco Unity MWI

    Has anyone ran across Err PRI265 when deliving MWI across PRI QSIG trunks between a Cisco and Nortel interconnection? Basically, any time the MWI is enable an error is printed on the Nortel console. This does not effect the phone or light in any way since the light does enable/disable. Have...
  10. SStieferman

    GHTROUT - Analog audit information

    GHTROUT - last year I found a post of yours with a link to a photo. It was a picture of an analog tester that had some amp connectors and leds or lights on it. Do you have the link or another picture? This one no longer works. http://www.ghtrout.com/500TEST.gif
  11. SStieferman

    Reporting on Status

    Run this on your call manager. https://CCM_Name or IP/ccmadmin/reports/devicelistx.asp copy and paste the output into excel, Row 2 run text-to-columns and use a single quote (") as the delimiter. run an auto filter on Row 1 and sort column L for blank fields at the very bottom of the list...
  12. SStieferman

    CodeYellow / CodeRed performance issues.

    I am currently running a single cluster with 3 7845's and ~1000 devices on a CCM 4.1.3 rev. Things have been going great, but within the last few weeks we have experienced more and more CodeYellow alarms. We do not have CodeRed enabled and the system has throttled anywhere between 0 and 2000...
  13. SStieferman

    7920's Giving a "Authentication Failed" Message

    Did the new switch have an ACL on it that does not include your MAC? If you auth and then roam to a different switch/WAP it may block you??? The auth html that John mentions is also important to consider if you have reciently installed Berbee or some other non-cisco solution that requires a...
  14. SStieferman

    QSig - Name Display CCM => Nortel

    Please help. I have a CCM environment that is connected to three Nortel Option 81 switches (rev. Succession 4, 3 and a 25.40) with Cisco 2821's. On the 25.40 (PRI, DMS100) and Succession 3 (PRI, QSIG) caller name and DNIS is displaying properly. On the Succession 4 switch (PRI, QSIG), DNIS is...
  15. SStieferman

    MOH volume

    You'll have to reconvert your MOH source files. Either thru a sound editor or using CCM. CCMAdmin Page > Service > Cisco MOH Audio Translator > Advanced You can change the encoding volume from there.
  16. SStieferman

    cmreports phone scanner

    So I just started messing around with the 3.0 code on the 7920's and there's the web page tool that the 794/60's have. Just wondering how many of ya'll have messed around with any serial number tracking utilities? I found the following that looks promising...
  17. SStieferman

    Can a 500 set be IDU....

    See thats the kind of results I'm looking for! 1/4 of my cards wouldn't surprise me either. Ok, so I'm thinking the blinker solution would be preferrable, if you have a pic that would be great. As for the script, I'm sure I can get Aspect to dial and disconnect after a second or two, but can...
  18. SStieferman

    Can a 500 set be IDU....

    SWEET! I'm guessing your adapter still involves pulling one of the jumpers and running the meter inline?
  19. SStieferman

    Can a 500 set be IDU....

    sandyml is right, no way to IDU, but YOU can monitor (MIX) on a digital set. I don't have notes right here, but if you SCR the analog # on a display phone you'll see when the 500 goes off hook OR when someone calls it. Of course this may take a while to see if the phones getting used, but its...
  20. SStieferman

    STAT Card:Usage by Port

    They have not been deleted yet! Here's the deal, some 500 sets date back 9+ years and I would like to run a simple audit based on last access without OTM etc. Currently we will disable TN's that cannot be verified on an analog card and wait for people to call the servicedesk. How do you guys...

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