Iwontremember
IS-IT--Management
How do you lower the MOH volume?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
MOH volume
- Thread starter Iwontremember
- Start date
- Status
SStieferman
Technical User
You'll have to reconvert your MOH source files. Either thru a sound editor or using CCM.
CCMAdmin Page > Service > Cisco MOH Audio Translator > Advanced
You can change the encoding volume from there.
While that may work, it sounds complicated. There is a way in CME to adjust the db level of how loud the MOH file should play at. I think that same setting exist in CCM also.
Mystral (Ty) Massé
Network Analyst
University of Texas Health Center
Mystral (Ty) Massé
Network Analyst
University of Texas Health Center
- Thread starter
- #4
Iwontremember
IS-IT--Management
thanks, I did find it under service parameters config:
Current Service: Cisco MOH Audio Translator
Default MOH Volume Level :
This parameter specifies the default Music on Hold volume, in decibels (DB), that is used when the Cisco MOH Audio Translator service converts audio source files. Changes to this parameter ONLY affect audio files that are processed after the change occurs. The default of -24 decibels represents fairly low volume, and enables conference participants to talk over the music if a conference participant has placed the conference on hold (to answer a ringing call, for example). Note: Changes to this parameter automatically take effect within 60 seconds.
This is a required field.
Default: -24.
Minimum: -48.
Maximum: 0.
Current Service: Cisco MOH Audio Translator
Default MOH Volume Level :
This parameter specifies the default Music on Hold volume, in decibels (DB), that is used when the Cisco MOH Audio Translator service converts audio source files. Changes to this parameter ONLY affect audio files that are processed after the change occurs. The default of -24 decibels represents fairly low volume, and enables conference participants to talk over the music if a conference participant has placed the conference on hold (to answer a ringing call, for example). Note: Changes to this parameter automatically take effect within 60 seconds.
This is a required field.
Default: -24.
Minimum: -48.
Maximum: 0.
- Status