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I believe that call queuing is now built in to CUCM 9 - although I haven't yet tested it. AM

Julesbiche is correct with his understanding of Mobility! I have it, use it and it works successfully. I think the problem may be related to calling search space - either on the Remote Device, or the Remote Device Profile. I suggest having a look at all these carefully, although, since calls...

I am trying to schedule a regular export a list of all users on the my CallManager with names and extensions. I can configure the file I want, and can schedule its creation on a regular basis. What I can't do is export it automatically. Can the file I need (created with BAT etc) be exported by...

Have a look at this: http://www.myvoipsource.org/open-source-tools/calltracer/

Have a look at http://www.voipintegration.com/

Hello... If it's anything like CM 4.2, there will be 2 xml files in the TFTPPath folder. One is called Ringlist.xml, the other is called DistinctiveRingList.xml. The RingList file will contain all the choices that you see when changing your default ring tone. The DistinctiveRingList will...

no, I didn't need to configure passthrough

Faxes and ATAs can be a bit hit and miss! Make sure that you are using G711 (not G729) compression. Also, I believe that port 2 only ever uses G711 compression, whilst port 1 can use G729 as well, so I normally put faxes in port 2, and phones in port 1. I have a separate region for faxes, with...

Re the first point - these settings can be changed on the line settings page of the device: Forwarded Call Information Display Caller Name X Caller Number X Redirected Number X Dialed Number X try various configurations, - one of these should work

Have you restarted the TFTP service?

Do you know of any way that I can force 7945/7965 phones to use a specific background image? (I have already created and pushed out the one I want phones to use)

Thanks, but it's not that remote! Also, I have a lot of other sites to do in the future, and would like to know if there is a suitable midspan POE injector that would work with the older pre-standard handsets.

I am looking to install Cisco 7960G phones at a remote site that currently has Cisco 2950 series switches on site. I am therefore looking at installing a midspan POE injector, and understand that the Powerdsine PD-6024G/AC/M may support Cisco Pre-Standard power. Cisco's website seems to confirm...

I have now downloaded and configured a thiurd party utility - CallTracer from www.voip-tools.org Thanks

Thanks, but I probably didn't make it clear that these "users" do not have phones - they are external numbers that are created as users so that they appear in the Corporate directory. Internal users names appear correctly, as they are configured in the Alerting field.

I have a lot of users configured in CallManager (4.2) simply so that they appear in the Corporate directory - they do not have devices associated. Is there any way to make phones display the incoming user's name instead of the incoming number?