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Hi all, I am having an issue with a newly installed SIP dect system OMM 3.1 on MCD 7.0 installed in the cloud. We can make outbound calls fine but on incoming either externally or internally the SIP Dect 622d handsets ring once then stop, and the calling party continue to get the usual ringing...

I have the same problem with VMpro 8.0.1009 on linux ... Intermittent the services stop (2-3 time a day). All is up to date since yesterday at last release and the problem is there. So I remote monitor the voicemail service and I restart manualy. Any solution ?

Thank's a lot Dry Aquaman for your reply, I'll stop pulling my hair out !!! My next step was to contact tech support ... but it's a shame to hear this from Mitel, in other word, no development in the futur. Good week-end

10 sec on both COS (set and trunk) Also, I tested the same call thru ARS by a ONS phone, and no problem. It's look like the echo canceller don't working correctly. I have the same situation on more than one 3300.

Hi, On 3300 CX MCD 4.2 with analog trunk, when I call thru ARS a external number and I talk over the caller (only one word), the caller voice "cut" for one second ... When I take the same trunk over FAC "individual trunk acces", no problem ! Any idea ? Thank you

LoopyLou, that's what I thought, but in the documentation of 6510 I see the "press telephone's record button", which intrigued me !! Thanks for your help

Hi, I'm not familiar with the Messaging Server (ESNA) and my client wants to have a "record a call" feature with 3300 phone. The only information I found is this, but does not explain how to program it. Press Telephone’s Record Button (at any time) • Scenario: User presses the Record button...

kwb, YOU ARE THE MAN !! :)) Your description is very good ... It's make sense for the call flag. All is working now. I didn't have anymore ressource ... I did'nt have anymore hair !! Thanks a lot for your help, very appreciated.

KWB, same thing ... Do you know how to verify the clocking if is it good ? If it provided by the C.O. ?

Yes, I have try *6 and the combination with *4 and 000 on the form 22... Same result :(

Hi, I try to connect PRI with GTD c.o. (Telus) I have SX-200 ICP AX release 5.0 and embedded PRI card. I have programmed many DMS-100 PRI with any problem, but for the GTD is hard !! The protocol is NI2 according to c.o. guy. I programmed NI2 and trying all the protocol variant (5ESS,Bell...

MCD 5.0 is for May 2011

I found my problem, should take all the files and unzip them at the same time !

when I download the BCM50 R5 image, the part 2 and 3, I'm not able to unzip the file, I receive error from 7-Zip that the file is broken. With the part 1, no problem. And it's same think with the R6 image, problem to unzip the part 2. Any idea ?

Thanks Loopylou for your help. 1- In the UCA, you need to define all the subnets that contain phones in the local networks tab. Already done 2- You need to program the softphone in the 3300 and the UCA with the phone set to App Server. Already done 3- You need to program the desk phone in...

On 3300 MCD 4 10.0.1.23, UCA 3.0.19.0 I try to connect deskphone or softphone and I see popup after trying "initializing telephony service": There are no devices available (desk phone: 2122 or softphone: on switch: 10.160.5.10). Would you like to work offline? The HCI is activate in the COS...

My problem is on 3300 MCD4.0. I use a SIP provider for my outbound call and I don't know why but on several number (20%) that a auto-attendant anwsers, I'm unable to cut the voice to dial a extension. If I place during communication DTMF sound through the handset, it works! I tried to record...

Not working again with this string Thanks KWB for your help, appreciated

I have tested nothing and *04

I made this test (set not named)also before calling and does't work. Tech support said me that we are no solution ... !!!