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Hi mate, yes calls between sites using an ordinary 16xx series handset are fine this is what is making the issue even more bizzare. APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Sorry both sites are operating on Avaya IP500v2 Version 9.0.22 APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Good Afternoon guys, I have got an ongoing issue across our clients 2 sites as shown below Basically if a call is made from site A using the dect handset to site B the call is fine but if a call is made from site B from any handset onsite to any of the dect handsets on site A the call is...

Thats all i needed mate thank you APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Morning Guys, We have just replaced a BCM with an Avaya IP500v2 Version 9, Long story short but the customer used Soft phone on the BCM across 65 PC's for screen popping and such. They want to know rather than writing a new program that sits in the back ground to work with the Avaya Soft phone...

Afternoon All, We are having a Problem with no speech on Dect handsets across an SCN but the issue is only from site B to site A and it has only been going on for a week before then it work fine and neither system has had any changes to it. basically if you call from office A to office B...

Hi all, Is it possible to Bar a specific incoming number as they have been receiving nuisance calls from a couple. Thanks in advance APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Thanks for the quick response, Thats what we thought as it is just a third party SIP handset so we purchased 3rd party IP endpoints APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Hi All, Just wondering if any of you have ever managed to get the iD808 i Turret to work on the Avaya IP500v2? Customer swapped out their Avaya CM but never mentioned the Speakerbus? Im not confident it will work but im sure someone on here will be able to point me in the right direction...

This happened to me a while back and even when I deleted all the messages it was still same, the fix for me was recreating the SD card. its a ball ache time wise but it fixed it for me :) APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Thanks for the response mate, The customer has a HiPath3800 if anyone else can confirm and also how easy it is to setup? APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Afternoon Guys, I'm hoping this will be an easy question for you Siemens Engineers, I have a customer who wants to know if they can have Hot desking on a Siemens Hipath. I'm an Avaya engineer and haven't dealt with these systems to often. Thanks in Advance APSS - SME Communications ACIS -...

Hi Wellco, It is a direct call from any external devise APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Hi guys, Got a bit of a weird one, Got a customer with an Avaya Definity. When anyone rings into the company the customer cant here the call ringing in their ear but the handsets ring onsite fine. I don't think it is a system fault and also Line provider don't think its a line fault anyone else...

Just take it with a pinch of salt, Every engineer gets an encounter with a client like that. As for the works you did i think thats a good days work. APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

Hi Headcase69, I also have had this happen to me on a couple of occasions and the cure i found was to just rerecord the greeting as Westi said. APSS - SME Communications ACIS - SME Communications ACSS - SME Communications AIPS - Avaya IP Office

when trying to dial an extn automatically goes to extn 204, when dialling out externally it gives dial tone but then when start dialling the number it rings extn 204 everytime

I have a customer with an IPLDK on version UK66P-3.8Ap MAR/08 one of the Digital extns when trying to dial out you get the message Access Deny. i have tried the following but error message still flags 1. canel fwds/DND - 559 2. check station COS and it is set to 1 in Day night and weekend 3...

Thanks for that mate, are all the course you listed just CM based?

Anyone know of any Class based courses for Avaya basic avaya CM training within the uk? Thanks