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LD 22 ISS

Stanley...I think you may have nailed it. I found MURT 6 in LD 50 and removed it. I bet the operator was parking me and not putting me on hold. Thank you both very much for the help!

There is no TN 6 0 2 3 but through some testing I believe that it is telling me route 6 member 0, and the 2 3 is a PRI TN. When I call from internally and the attendant puts me on hold I get "ERR4291 6 0 152 0 0 13" - 152 0 0 13 being the TN of my phone. However, we just had a shift change and...

Believe me I have checked every route multiple times. I even pasted everything I could think of in an excel sheet and searched just to make sure I wasnt missing something. As a matter of fact I am using your BARS Report spreadsheet to help, I am just adding sheets to it with other programming...

CS1000SG 6.0 So a few months back I changed the MOH route from 6 to 7 for some testing purposes. Today I was doing some cleanup and removed route 6 since I believed I changed all ACD's and Routes to Murt 7. Once I removed MOH route 6 I started getting the ERR4219 6 0 errors when the attendant...

I found it in the AUB. Thank you very much Stanley! That was a great help.

I have checked all RDB and CDB settings and everything looks correct. Nothing is pointing to route 40. Stan...I just checked the ROA and there is nothing pointing to a route 40 there either.

Yes I have checked the INT_DATA, I have checked all routes for rogue music settings, and I have checked all ACDN's. Someone else mentioned to me that the error could be referencing a loop instead of route. Im not at the site to physically look, but Im not sure what would be on loop 40. RAN Card...

Route 40 is not congifured, which is why I believe Im getting the error. Thanks for the intercept tip...I checked the Intercept treatment but there is nothing pointing to a RAN, unless Im missing something there.

Recieving ERR215 40 0 every few minutes at a newly aquired location. I have searched through all ACDN's and nothing is pointing to route 40. Does anybody have any suggestion on where else to look for this? Thanks!

Software release 6.0 not 6.5.

I am haveing a heck of a time tracking down the source of this MOH problem. I have a CS1000 on 6.5 - Here is what is happening: In the morning when I come in the MOH is a funny squeal and then dead air. Music is being played from the box, checked with a buttset. Stat the loops and I get this...

My option 61 is still release 25.40 so Im not sure if this applies to the IP sets but I use VCC keys to accomplish that same thing.

Under "Messaging" you will see "Security Administration" Once you click on that, you can make changes to the "Maximum Days Permitted Between Changes" This will allow longer periods of time between users having to change their password.

Nevermind, I know what your talking about with Group call (Key). That will work if there is a known set of callers from one of the internal phones. That will not work with external callers, or callers without the Group Call Key though. You will also be limited to 6 members of the group on your...

Im just curious, what is a group call? Is that something that can be set up on an option 11 or 61? You could set up the aux ringer like johnpoole is talking about, but I believe that your users walk around an office building with a portable, so you would have to put ringers all over the...

What he is wanting to do is have 5-6 different extensions ring when 1 extension (250) is dialed (250 is not one of these 5-6 phones). Of course you can add 250 to the digital phones but for the analog lines, there is no way (that I know of) to have them ring when 250 is dialed when they are...

While your at it, change CLS to RBDD RBHD Unless you have some reason to have time redirect on of course. I would guess thats whats causing your problem.

Try changing the CLS to RTDD Is there a reason you have Call Redirection By Time of Day on?

I recieve that error about the same amount of times as well. The only problem I have, whether it has anything to do with it I dont know, is calls not being able to be picked up after put on hold every once in a while. XMI000 4 : Msg from shelf 1: XPEC error #0001 it shows up twice each time...