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  1. osgoodr

    Mitel and innovaphone Integration

    Just out of curiosity has anyone ever successfully integrated these two telephone systems together?
  2. osgoodr

    Moving handsets in cluster

    MiVoice 7.0 SP1 PR1
  3. osgoodr

    Moving handsets in cluster

    Guys, Realitvely simple question, I'm moving a selection of handsets from one controller in our garid to another. Just wondering what the best method to do it is, is there a better way of removing from one and importing on the other? Cheers
  4. osgoodr

    mitel ad hoc conference

    What are you trying to achieve?
  5. osgoodr

    Sending specific numbers out of diffrent trunks

    Guys, I have two PRI trunks configured on a controller one has number range for example 1000-1099 abnd the other 2000-2099. What I want to achieve is send calls with 20xx out of the secondary trunk so that the correct CPN information is presented. as at the moment its currently routed out of...
  6. osgoodr

    Timeout

    Sorry, I should have elaborated a bit more. The call leg is established. the number dialed is a external conferencing system. once the call is established after a random amount of time between 1-5 minutes the call is dropped and the message is displayed on the handset. Least cost routing is...
  7. osgoodr

    Timeout

    When dialing specific numbers after a random amount of time, the below message appears on the mitel phone Any one seen this before?
  8. osgoodr

    Excluding phone from night service

    Its the IT helpdesk phone, the IT guys start at 7am but the receptionist doesn't start until 7:45. So there is an overlap of 45 minutes where the 3300 remains in night service and the IT helpdesk does not ring (we dont want them to set the controller to day service because we do not want the...
  9. osgoodr

    Excluding phone from night service

    Hi All, Hopefully this is an easy one, I'd like to remove a handset from being put in nightservice by our reception console. Just wondering what the best way to do this would be ? Cheers :)
  10. osgoodr

    E1 PRI Splitter

    Hi, I'm wondering if its possible to split an incoming E1 connection to provision it to two 3300 ICP'S One 3300 would be primary and one would be redundant I suspect the answer is no but thought I'd ask Cheers
  11. osgoodr

    3300 Direct to PSTN

    Guys, Is it possible to connect 3300 (MXE) direct to PSTN point of presance for a FAX machine then just create a analogue trunk to route through the number ? Do I need any specific HW to achieve this? Cheers
  12. osgoodr

    MAS licensing for usage on UCA

    Thanks for your reply Lou, I understand the licensing process in terms of the requirement to license a lync client is via the desktop SDK license, its just how do I assign the seats from the MAS to the UC server so I can assign the license. Feature Seats Available Seats...
  13. osgoodr

    MAS licensing for usage on UCA

    Hi Lou, Thanks for the reply, I'm not sure I know where you mean can you explain in more detail please? Cheers, Rob
  14. osgoodr

    Polycom VSX 5000

    Hi all, Does anyone know if the Polycom VSX 5000 platform will integrate with a mitel 3300 ICP controller via SIP. Anyone have an experiance with configuring this specific hardware over SIP or any other VC to 3300 PBX integration in general? The sip peer between the two devices is up but I...
  15. osgoodr

    MAS licensing for usage on UCA

    Hi Guys, I'm trying to work out how to license the Mivoice lync client on the mas so that I can deploy it within our UCA server environment. To deploy MiVoice for lync you need to have Desktop client SDK licenses available on the UCA box. I just don’t know how the MAS licensing works well...
  16. osgoodr

    Weird Remote Directory Number Does not Exist issue

    Logged into MOL, still saying i need to login to MOL to access content. Fail.
  17. osgoodr

    Weird Remote Directory Number Does not Exist issue

    Alphaman, I have access to MOL, can you please share the link. Kwb/Loopylou I've tried creating the extensions but says the number already exists, however on the remote DN it lets me create the number. I think there is some SDS database inconsistancy going on. Cheers, Rob
  18. osgoodr

    Weird Remote Directory Number Does not Exist issue

    Locate feature extension 1252 LOCATE: Invalid or nonexistent extension number or id number. Locate number 1252 The number is not in use. That was on the remote node 3007 as pointed to on my 'master' controller, thats why I found it incredibly odd. Also I dunno what you mean by those...
  19. osgoodr

    Is the UCA client required for MiVoice for Lync?

    I am about to trial MiVoice for Lync according to mitel you do not need the full UCA client. I had a product demo and according to them Mivoice plugin is independent to UCA even though it looks remarkably similar. I suspected that the plugin had been ported from UCA code. MiVoice is licensed...
  20. osgoodr

    Weird Remote Directory Number Does not Exist issue

    Hi Guys, I have a wierd problem that I dont know how to troubleshoot. In the telephone directory there are numbers with range 1200 - 1299. I need to allocate this range to another controller. When I search the number 1252 for example, I get the following Locate number 1252 The number refers...

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