Hi Guys,
I have a wierd problem that I dont know how to troubleshoot.
In the telephone directory there are numbers with range 1200 - 1299. I need to allocate this range to another controller.
When I search the number 1252 for example, I get the following
Locate number 1252
The number refers to a remote directory number.
Locate feature extension 1252
Remote DN to CEID 7, routing digits 3007.
So I login to the clustered controller where the Remote DN is located and get the following ?
Locate feature extension 1252
LOCATE: Invalid or nonexistent extension number or id number.
Locate number 1252
The number is not in use.
How do I remove these referances from the telephone directory so I can allocate the range and also what would cause this issue ?
Any help is apprecaited as always.
Rob
I have a wierd problem that I dont know how to troubleshoot.
In the telephone directory there are numbers with range 1200 - 1299. I need to allocate this range to another controller.
When I search the number 1252 for example, I get the following
Locate number 1252
The number refers to a remote directory number.
Locate feature extension 1252
Remote DN to CEID 7, routing digits 3007.
So I login to the clustered controller where the Remote DN is located and get the following ?
Locate feature extension 1252
LOCATE: Invalid or nonexistent extension number or id number.
Locate number 1252
The number is not in use.
How do I remove these referances from the telephone directory so I can allocate the range and also what would cause this issue ?
Any help is apprecaited as always.
Rob