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Hi David, If you select Slot '0' for cleaning that means "cleaning disabled" (You can choose from 0 to 8 for cleaning slot) Slot #0 does not exists (it's from Slot#1 to Slot#8). I did contact CA Support and now aiting for a recall. Thanks again, best regards, Peter

Hi David, "Check View Preferences for the settings on which slots to display. " Thanks for the hint, but in "Device Manager" -->"Preferences"-->"Bibliotheksfilter"(in german)--> I've only checked 'show empty slots" --> And in the right window it's shown as: "actual filter: show all slots"...

Hello, we are running Arcserve Backup 15 with a Tandberg StorageLoader Ultrium 4. In Arcserve Device-Manager I can only see slot #1 to slot #7. Slot #8 is not shown. It doesn't matter if I configure slot 8 in the storageLoader setup as the cleaning slot or not. Arcserve won't show the slot...

Please ignore! I had not enough memory on Disk. Sorry, Peter

@speshalyst, now this happpens nearly every week. The activitiy protocoll stops to work. If I do like you said: 1. RUn Cstop 2.verify caloggerd.exe is not running in the task manager 3. rename the log folder 4. Cstart everything works again,, but only a few days. Is there an error in the...

Hi sandyboy, in my uag.cfg example it looks like: -Prebackup <filename> where filename is the name of the script to run Is this the wrong syntax? What do you mean with: #-Prebackup <filename> Execute <filename> script pre backup Should I use: -Prebackup <filename> Execute <filename>...

Hello, we use the LinuxAgent and the backup works well. But I want to shutdown SQL-Database and some other things before the backup and use the option "-Prebackup filename" to run "filename" before and "-Postbackup filename" for run a batchjob after backup. It's in "uag.cfg" in...

Hi speshalyst, sorry, I'm using 11.1. I did like you say and it seems to work again (I can see some messages now). So I hope it'll be the same during backup. Does it had to do with missing rights for the old log-folder? Can it be they changed during Service Pack1 installation? Thank you very...

Hi guys, since a few days the activity protocol is totally empty. The jobs run well, but before I can see all the activity during backup, now there is not one line in it. I took the option 'all activities' in the Job protocol options and didn't change anything in the jobs. The only thing I did...

Thanks speshalyst, I had to re-install my 11.1. Version and then apply SP1. First time I did run PreInstall.exe and that was my fault, because it turns version# back to 11.0. After this SP1 installed without probs. And now I see Build 3100. Best regards, Peter

@Cyklops, thank you, that's very good. Because use of this clients is IMHO much smarter than the D&L thing. Best regards, Peter

Hello, I tried to install SP1 on my 11.1 BAB. But it seems that it's not neccessary or already applied (the Service Pack won't install any of the options listed). Where can I see if SP1-Level is allready included in my Version? Which Build Number I should see before/after SP1? Thanks, Peter

Thanks vshumpy, but I think you're not correct. In earlier Versions there where clients included for servers (these you have to pay) and for all the other machines (win9X, XP, 2000 prof....) you could put the clients on for free. That's how I dealt with it all the years. Is this not the same...

Hi guys, we purchased the new Brightstor 11.1., before we use ARCServe 2000 AE. In the old version you can use the NT/2ooo/XP-clients on your normal Desktop PC'S without the use of extra licences. Does anybody know if I can use the new Clients the same way, or do I have to use the Desktop &...

Hi Xavier , no, DAT- file and ENGINE are up to date (also they are shown in black). Only the Server-Version 8.0.0.912(Wrk and Svr) are shown in red. I don't know where I can tell the Softwar that this is the most current. Any more ideas? Regards, Peter

Hi guys, I'm running ProtectionPilot 1.1. and Virus ScanEnterprise 8.0. Since 2 days all my clients (Win2K,XP) show that status not actual. They show Product Version 8.0.0.912 in red. When I check the clients I can see that Patch 10 is installed correct. Why the Server show me that the version...

@SefLogic, thank you very much! I think I give your second item a try. I think this could be the solution. Upgrade is not a good idea because we change to a different solution by the end of 2004, so intermediate I'll try to set up a different protocoll for port 25. Best regards, Peter

Sorry, I mean: EHLO And 2. I work with Raptor 6.5 version and there's no possibility to check an 'ESMTP enable' option in the smtp-configure in the Rules like in newer Versions. So I need another way (I hope there is one!!) Regards again, Peter

Hi List, every time an email-Server sents emails with: ELHO xxx.xxx.com instead of HELO xxx.xxx.xom the Firewall sents an 500 error (unrecognized command). I know it's not the mail-server itself because if I type this command directly at this server (with telnet localhost 25 ELHO...

@aldoprofac, CA have some updates for SP5 available now, take a look at QO52929, also the problem with verifying SystemState should be fixed. But I don't test it yet! If someone test it please report if everything ok now ;-) Regards, Peter These are the Updates: BrightStor® ARCserve® 2000...