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Oh no, I found the error of my ways, I had a space in the destination for the incoming call route. I'm good now. Thanks for your help.

and that is what I did but it forwards without playing the message or if I get it to play the message it never transfers. I guess I'll keep adjusting until I figure it out.

Hi guys, due to a merger I have been asked to inform the clients that call our call center of a new number to dial. Currently I am forwarding the old call center number via the IPOffice to the new number which is an external destination. Call forwarding does not play a message before...

Recently did an upgrade to 8.0.44 and a few weeks after we starting experiencing our IP phones constantly restarting. They seem to be getting random VLan Id's and are having trouble getting DHCP. Has anyone else experienced this? I have tried to download 8.1 but Download website keeps telling me...

I just spoke with the receptionist in Va and she told me that the fading in and out only occurs when calling our Pa office.

I have 5 offices all running IP500's. They have been interconnected via an Verizon MPLS network for about 3 years with little to no issues with voice quaility. We recently had an inadvertant circuit disconnect by Verizon in our VA office which has been restored. During the outage I upgraded all...

Can anyone tell me which is the highest priotity on SIG DSCP? 34 or 0?

which shortcode feature do I use? I tried dial and I get imcompatible.

I'm running VMpro and an IPO 500. I wanted to set up an ext that would be a message alert which would hang up when complete and would answer immediatley without the caller hearing a ring. For instance when I dial the ext now it rings once then picks up, Can I eliminate the ring? I realize it's...

Ok just to make sure I am on the right topic. The dialer is connected to the IPO with analog extension and the person on the far end hangs up the tone that is played that indicates the person hung up is a default of the locale and not coming from the IPO?

We are currently adding a predictive dialer to our phone system. One problem that we experience is that the Avaya IP Office 500 plays a tone that is not recognized by the dialer. Does anyone know how to program a fast busy when the far end disconnects?

Thanks for your input, I might point out that I opened Outlook on the VMpro server and created an identical message manually and Active sync did forward that message. Since IMS is using the outlook client I don't the "type" of message is the issue though I would not rule it out without further...

I know IMS is old and I should probably upgrade to UMS but that is costly and is in future considerations. Right now I have IMS running and still working, the problem I have is that for some reason all emails generated by IMS do not get forwarded by active sync to my iphone and Droid users. My...

Now if I can find out why all calls to the new SIP ext all go right to voicemail.

Silly me... I had the ext number as the ID. All works great now, Thanks for all your help everybody.

I like the look and the app seems easy to use but I still get the same error I've gotten on another SIP softphone 403 Forbidden in sysmonitor, any ideas? I have a login code and I tried Force login check and unchecked.

Thanks, greatly appreciated.

Just looking for a reccomendation. Is there a SIP softphone that anyone would suggest or had any luck with? Thanks

ok, ran a repair on the Feature Key Server and the Dongle is back! Thanks guys for all your help

Hey no worries on the triple post, just glad for the help/advice. Working on reseating the Dongle; I'll keep you posted. Thanks