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Make sure the ip address is hard coded into the bottom of manager and it's not using a broadcast address. Also make sure the file path is correct to the manager folder.

The marketingtools website is updated and monitored by tier 3 at Avaya it's the most current documentation.

4.2 has some great enhancements for the IP Office. The mobility and the one-x mobile client allows you to keep call control on from your cell phone. This is a high end feature that comes at an affordable price for small business. Also the SBCC is a web based call center application that will...

Not unless they are part of the group

kflounders has the answer I have it set up for 4 medical office facilities. Avaya knows this is a major issue and was supposed to be fixed in 2.1 but that never happened. Only one number outcalling cascaded needs to forwatd to a partner via analog ports. God luck I would like to try out the...

Any one come accross VM pro issue with the vm greeting cutting off 1/2 way through and beeping to leave a message, also retreiving the message it happens less frequest. I have tried wiping out the user and VM folder and re creating them no luck. Thanks

Under the main menu open up the menue and goto the touch tone screen at the bottom check timeout on and select the amount of time you would like it to wait after the message is played, 12 sec works well, then connect a line from the time out back to the beginning of the main menu save and make live.

3.0.69 Admin release from Nov 05 by far at this point

You can try running it in the windows emulation software that works with mac

Don't load R3.1 until they release a Patch, November release 3.0.69 is your best release to date.

The voice mail portion is correct export and import call flow then make live. There is one issue with upgrading the 403, like from 1.X to 2.0, going from 2.27 to I would reccoment 3.0.69 Nov release not 3.1 just yet you need to flash the memory to 2.99 first. This is only on the 403 because the...

I have not seen the issue with loosing your number. By law they have to give you the ability to port away from their system. Vonage uses local telco's such as PaeTec and Xo for their local numbers and links them back. I recently ported my home line to vonage and then back to Comcast because the...

We are a small comany as well, We only deal in SMB product and just received the SMB Expert Certification from Avaya. We work with tier 3 on Beta for new releases. We have 8 PA techs and 4 ACA's and 3 ACS's on staff. We would be happy to work with anyone on IP Office we are 4yrs into it and...

I have several customers using Vonage with no issue. What he may want to do is have a few incomming analog lines from the local telco and use a few Vonage lines for outgoing and LD. One of my customers uses a comapny called votacall, it is similar to vonage but less expensive on the business...