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I have to apologize and admit to a terribly blonde moment (that's my story and I'm stickin' to it). The folder that was showing up on start up was c:\program files\common\bin NOT c:\program files\common files\bin. Don't know how I could have added a whole extra word. Guess my brain was so...

bcast, I found a reference to it under HKEY_CURRENT_USER\Software\Yahoo\SearchHistory (which was when I originally started researching this problem. No other references to that key anywhere. Dell Tech. support is telling me that I need to do a repair/reinstall of Windows XP. That seems...

bcastner, I looked at your 2nd suggestion and that seems to be more fitting and closer to the problem originally posted here. When I go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\NvCplDaemon and look at the value data it is as follows: rundll32.exe...

I have a similar problem except I get an Explorer window that points to C:\Program Files\Common Files\Bin I think this may have started either after I installed SP2 or after I updated my Norton AntiVirus LiveUpdate program, although I'm honestly not sure about that. Any suggestions/help would...

Wouldn't think so in a home environment, but I don't know much. :) If I go to Control Panel (running Windows XP Home) and click on Mail nothing comes up in the window. Was never prompted to add one and wouldn't think I would have to if Outlook was running properly. To be honest, I've never...

That might be the case if there were any profiles. Fixed it by finding the registry associated with the file Outlook was attempting to reference and deleting the key. Seems to be fine now, although I have saved the key just in case. Thanks, Jess Jessica Kinsey Hiscock & Barclay, LLP

I have a folder listing titled "Personal Folders" and one titled "Outlook Today [Personal Folders]". The Outlook Today listing works fine. The Personal Folders listing does not. I cannot get rid of this listing to save my life. Whenever I click on the listing I get "Unable to display the...

CalypsoPoet, I am no longer the HelpDesk person with the company, but I believe this problem has been solved by installing the latest DocsOpen update. Thanks, Jessica Jessica Kinsey Hiscock & Barclay, LLP

I recently uninstalled my Office 2000 Premier and attempted to install Office 2000 Professional. Somehow the 2nd CD of Professional became corrupt so I aborted the installation and reinstalled Premier. Before I began all this I created a new .pst file with the contacts in my Contacts folder...

fumei, I'm wanting to move the ENTIRE group, not just the icons within a group. Jessica Kinsey Hiscock & Barclay, LLP

We have Office XP here and I added a bunch of groups to my Outlook Bar, but of course they're not in alpabetical order. Is there a way (other than removing the groups and readding them in alphabetical order) to reorganize them? Thanks! Jessica Kinsey Hiscock & Barclay, LLP

I'm not sure how it's done specifically but where I work we have public folders and have calendars for each department there and everyone has access to them. Jessica Kinsey Hiscock & Barclay, LLP

Larena, Just thought I'd let you know that the information you provided me was passed on to the rest of the IT team and prompted a build update. I'm going to mark your post as helpful. Thanks again! Jessica Kinsey

Do you happen to be running DOCSOpen 3.9.6 build 51 or above? If so, you may have a bug that we have just resolved by upgrading to build 59. @@@ We are only on build 32. This problem only occurs when the 'Change Criteria' option is used instead of 'New Search', but you may find that when your...

I have several users whose search locks up on them quite frequently (5-10 times daily). One in particular is worse than others. She clicks on the New Search button in the toolbar. Most often she will click on the ellipses by the Client ID field. Once she finds the client she clicks OK. Next...

Have you tried holding the Shift key down while trying to open a database. I wonder if that would work. The only other thing that I can think of is if there is a login and password set in Administrative Tools (Control Panel). Look under Data Sources (ODBC). You should see a listing for MS...

There are so many amortization calculators available these days, why would you want to do that to yourself? ;) If you have one, maybe you could provide a link to the calculator in a form. Jessica Kinsey Hiscock & Barclay, LLP IT HelpDesk

Same to you Lonnie! Jessica Kinsey Hiscock & Barclay, LLP IT HelpDesk

#3903 - The ROLLBACK TRANSACTION request has no corresponding BEGIN TRANSACTION. Would you like to display the offending SQL statement? Yes or No I had a user get this message this morning while profiling a document. I clicked the Yes button and it opened a window that just said...

Thank you...that's perfect!