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This works for me. From WebManagement via port 7071, Settings>System> check the box Enable HTTP file store for backup/restore From WebManagement via port 7070, setup a Remote Server Using the settings below. Server Name = <Whatever you want it to be> Protocol = https Remote Server Address =...

If you are using R11.1 Feature Pack 1, Service Pack 1 released in June, there has been a Critical Patch released that may fix your issues. It can be downloaded from Avaya's support site. Look at PSN005872u for details. Hope this helps.

Thank you. I also found out this was a known issue with R11.1 SP2 and 4.0.6.0.8 Phone Firmware. It looks like it was corrected as part of the R11.1 FP1 SP1 just released, with updated phone firmware.

Here is the scenario, On a call from the Call Appearance a=, receive a call which comes on Call Appearance b=, answer the new call by pressing the b= button (the caller on a= is automatically placed on hold). Transfer the call and when the user presses the soft button "Complete", it...

Thanks, I checked the time profiles and Menu Programming for every user. It was neither of those. I may have stumbled on the fix but time will tell. Several groups have Fallback Night set to an After Hours group of phones. Those after hours users have Night buttons for those groups so they...

...that seem to randomly go into Night Service mode. I verified no Set Hunt Group Night Service buttons assigned on any users and disabled the *20*N short code feature. There isn't any Call Flow action to change the hunt group fallback that I have found. Looking at the IP Office log, I do not...

I see the .iso image is out now. Anyone try it yet? Curious if this release has the SIP/H323 Phone DTMF issues with PRI.

I have had that issue. I ended up loading the file via Manager Embedded File Management to the System/Primary Folder. Then login to Web Manager (I used Chrome), go to Applications, File Manager and go to the System/Primary folder select the file you uploaded a moment ago and select move and...

We had a similar problem with phones in one office that registered to a remote server. In our situation we found SIP and H323 ALG was enabled within the router at office with the phones, plus it was enabled on the providers cable modem. Once we disabled it on the router and had the Internet...

Yes, I believe that started in November 2020. Plus is required when upgrading/migrating to R11.1 as well. So you will need to purchase an upgrade license and IPOSS.

From the IP Office Deployment Document... Procedure To open console page: Using the vSphere desktop client: Select Inventory view. Locate the required virtual machine in the inventory navigation tree on the left. If not shown, select View > Show VMs in...

Has anyone had issues with J179 phones and this DTMF issue??? Going to be installing this version (perhaps not) on a Server Edition, IP500v2 w/ PRI Trunks. J179's will be onsite and remote phones with ASBCE.

I have a similar setup. On mine, I have the IP Office PLDS Licensing hosted to my SD Card Serial Number/Host ID of the IP500v2. My SBCE is licensed to my App Server's WebLM. Once you log into WebLM and change the default admin password, log back in. Go to Server Properties and to get the...

Thanks for the response. It appears it was setup using both Reverse Proxy and Application Relay. I will try again by disabling Reverse Proxy. Below are the screen shot of setting with IP Addresses blacked out. Reverse Proxy Application Relay

Using an IP500v2 R11.0 as the file server. Using J179 phones remotely through an R8.1 ASBCE. I am preparing for a migration/upgrade to Server Edition R11.1 and was wanting to update phone firmware ahead of time to keep down time to a minimum during the cutover. Uploaded new J100Sugrade.txt...

My understanding the UCC can handle multiple domain names. Does that mean with a single UCC certificate I can use that same certificate as the identity certificate for the IPO, OneX, and SBC?

To clarify, I am wanting to use remote J179 phone and IX Workplace users. Thanks

I have an IP500v2, Application Server on VMWare Host, and a Portwell SBC. I see on other threads people using GoDaddy. My questions are: Will I need 3 separate standard SSL Certificates, one for each device? Or, will a single UCC/SAN SSL work on all three devices? Curious if anyone else has...

I know the two stage upgrade process for the Server Edition, but can you upgrade an IP500v2 directly from R10.1 to 11.1 without upgrading to R11.0.4SP4 first? Naturally I will have the appropriate license first. Thanks in advance.

I understand the condition using True/False based on a Condition (Weekly Planner) and routing the call. I am routing the caller to Leave Message Actions based on the true/false of the condition, but not able to designate a Greeting 1 or Greeting 2 within the Leave Message action for the user's...