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I was working on a BCM 400 system trying to figure out why the 4 digit dialing did not work between locations, I remembered that each system had to have a unique name so I gave each system a unique name. The four digit dialing now works, but users at one location now can not get an outside...

I had to comment on this-it is very sad, the ICS was an excellent platform. Sad to see it go.

No change in progamming from swapping out the cards. You will need a PRI feature activation key code.

First slot, T1 cand, 2nd slot, Line card (supports 4 lines) 6-port combo card, all your sets will fit and you will have plenty of capacity for voicemail and FastRad.

There is a sequence to reset the password. Some mini's did work with the Norstar systems-I have put them in myself. Connect it to your Norstar and see if the system recognises it-see if it appears on the port. Then you can do feature 985 and reset the password.

how many phone sets and how many T1's? Any analog lines?

What about an i2050 soft phone? Check one out here: http://products.nortel.com/go/product_content.jsp?parId=0&segId=0&catId=I&prod_id=24043

how di I get to see IP and mac info???

We have a CS1000 with remote offices that connect back through a VPN. Is there a way to check the settings on the phones in the remote offices without actualy driving there?

So it is a MICS. The cabinet can hold 2 T1 cards and you can expand it to three. You can connect it to music, voicemail, anything you need. If you have a spare port or an analog terminal adaptor you can easily hook up a credit card machine, but I always like to use dedicated lines for that, or...

I would find a line port that works and move each line on to that port and test them one at a time. The software cards are two pieces, if you change out the cabinet DO NOT seperate the two cards. You should not lose any programing. I doubt it is the cabinet.

You sent the call away into the hunt group so it will no longer ring on 210 because the fna is set to 2.

Make sure you save your greeting once it is recorded. Also remember that you must disable the tree first before you can change it, then enable it again once it is changed.

There are two types of Norstar systems, CICS or ICS. The ICS supports 3 T1 circuits. Verify what system you have. They are good systems, reliable and easy to manage.

over the PSTN

We currently are routing calls through our switch utilizing ACD DN's and call pilot. It would be helpful if the called ID that is received by our system could be passed through to the call center. Example-a call comes in from 973-555-1212 to our switch, then is transferred out to the call...

Where can I look to see if we are using voice suppression on our IP phones? I want to know if we use it and if so, what type. Thanks.

Thaanks. I did add the mck button and it took care of the issue, but the posts here have been very helpful expanding my knowledge of our system. Thanks again.

Can you tell me how to do the ld77 lamp audit?

I did that and when I press the key, nothing happens to the red light. The key is "MsgCancel