Changing out a MICS cabinet

[scott888]

Hello Everyone,

I have a customer with a MICS, and 3 of the lines on the MICS work to outdial, but won't ring on an incoming call. The light doesn't even flash, but you can answer it manually when you call in. I swapped the line cards and it is not the card. Now I am assuming it would be the cabinet, not the software. What I want to do is change the cabinet, but will the programming remain, or would it get lost. It is a large switch with extensive programming. I've never backed up a system but will take a crash course on that if need be. Thanks.

Scott

 

[PERRYPJ]

Make sure you have Ringing generator at the Demarc, I just had one yesterday like that you call the line and not even a peep on the Demarc yet you could answer the call.
If you have to change the cabinet just remove the software and install it in new MICS

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[hawks]

If you have ring voltage and it is the cabinet then you would need to do a backup of the system and just restore that to the new cabinet. You would need NRU softeare and a RAD (remote access device).

 

[fireeater]

if just happening on a couple of lines
try moving to available trunk ports or if none spare try swapping with known good ports
this should tell you if is the trunk or the port

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[stsguy]

i think you will loose your keycodes if you swap the cabinet if you have a pri

 

[curlycord]

Yes make sure those voltages are enough when ringing.
I think when rining 90 volts is normal and say 45 not enough?

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[scott888]

Thanks for the suggestions. I will make sure I check the ringing before moving forward. If not I will investigate the RAD. Hopefully they aren't too troublesome.

Scott

 

[PERRYPJ]

He stated three lines in the original post which would indicate copper, also I have change a MICS without doing a BACKUP. All I did was change the Software Cartridge and poof it was backup

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[stsguy]

living on the edge!

 

[njphones]

I would find a line port that works and move each line on to that port and test them one at a time.
The software cards are two pieces, if you change out the cabinet DO NOT seperate the two cards.
You should not lose any programing. I doubt it is the cabinet.