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  1. regilobo

    [Micros] RES table object default touchscreen

    RES 5.1 I recently replaced a WS5a with a spare (Win32 client), and now the screen that the user is directed to when they use a Table Object is different than any other workstation. Same RVC, same user, and same sequence of keypresses results in a different order screen. [UWS NORMAL] Sign In...
  2. regilobo

    Micros 9700 SQL access via SIM/ISL

    3700 ISL scripts can access the database using MDSSysUtilsProxy.dll, and something like: DLLLoad hSQLDLL, "MDSSysUtilsProxy.dll" DLLCALL_CDECL hSQLDLL, sqlInitConnection("micros", "ODBC;UID=support;PWD=support", "") Does 9700 have an equivalent way to access the database through ISL?
  3. regilobo

    Micros db user access (RES 5.1)

    That's the issue...both custom and support are missing from DEFINITION_GROUP. Seems like an odd omission. I guess the tech who did the upgrade must have neglected something. Now I need to figure out if I can get the DBA password or what. This upgrade was from 3.2, so I'm just not familiar with...
  4. regilobo

    Micros db user access (RES 5.1)

    We just upgraded to RES 5.1 and some of my scripts that relied on the custom user or even support are failing due to access rights. These have worked in the past, so I would like to understand how to properly setup and use the support and custom users. Both users (custom & support) are only...
  5. regilobo

    Micros iCare: ISL error No Check Info Area Exists

    Oops...I should clarify that the RVC Credit Cards advice is for standard cc auth and receipts. I don't know how iCare does its thing.
  6. regilobo

    Micros iCare: ISL error No Check Info Area Exists

    bullentj: Look at the RVC Credit Cards --> Trailers tab. You can select separate trailers for the Customer and Merchant copies. You'll create those trailers in Sales --> Descriptors --> Trailers (p.s. In the future, try to create a new thread for separate questions so other users can benefit)
  7. regilobo

    Micros iCare: ISL error No Check Info Area Exists

    Review the Revenue Center --> RVC Interfaces --> SIM tab. There is an entry for "Number of Info Lines", which should be set to whatever iCare requires. 16 shouldn't hurt. Make sure it is set for each RVC.
  8. regilobo

    "The Dancing Bottle" aka Bill and Transfer

    Scam This scam involves the server ringing in a menu item, billing the guest, and then transferring the menu item to another ticket. They'll pocket the difference as additional gratuity on a credit card payment, or as cash. This can be repeated multiple times during a shift with a single menu...
  9. regilobo

    Micros 3700. Can't Shutdown OPS???

    Glad you got it figured out.
  10. regilobo

    Micros 3700. Can't Shutdown OPS???

    What happens when you boot PCWS01? Does OPS come up? Did you do anything like rename PCWS01, or change its IP address? Do you have additional entries in the control panel for workstations that don't exist anymore? You may (or may not) be able to use the command line client control tool to...
  11. regilobo

    Micros 3700 Res5 OLEDB connection

    I'm not positive, but I believe SAOLEDB is the provider name for v10+ (Please update this thread with a working string if you have a definitive answer - Thanks!)
  12. regilobo

    Micros 3700 - Changing tracking groups

    Just a minor warning to be careful with that technique - it is not without its risks. Once totals have posted to a tracking group, they are stored in a specific field, i.e. trk_ttl_01. So if you have Food posting to trk_ttl_01, and later decide you want Liquor to post to trk_ttl_01, your...
  13. regilobo

    Micros 3700. Can't Shutdown OPS???

    There isn't any way to answer your question without more information. Is it reproducible? Is it just happening currently? Has it ever happened before? Reviewing the log may give you more info. (Micros Applications --> Utilities --> POS -->3700d log) You can also use the Debug Log Viewer to...
  14. regilobo

    Micros RES 5.0 - Eclipse

    TobeThor: I did not think that was even an option. You are referring to this? http://www.micros.com/Solutions/ProductsAM/MobileMICROS/ Unfortunately, the Eclipse runs a cash drawer and remote printer, so I don't think an iPad will work there. I'll have to do some research. Thanks for the heads...
  15. regilobo

    Micros RES 5.0 - Eclipse

    Can anyone confirm or deny running Eclipse workstations under RES 5.0? Any issues? I have a Win2000 Pro Eclipse and the dealer is very hesitant about using it (after upgrading to WinXP). I am trying to determine if there is a valid concern, or if they are just trying to push us to spend another...
  16. regilobo

    micros - set a print frequency for a check trailer

    Using @CKSEQNUM is a good idea for system-wide usage. Regardless, any solution we come up with is ignoring the fact that we don't really know what the actual intent is :) Is it to print a limited survey? Is it a REPRINT alert intended per-check? A printed promo/discount for future visits? If...
  17. regilobo

    micros - set a print frequency for a check trailer

    If you want every 3rd check# to print a trailer, regardless of the workstation you are using, try something like this: event print_trailer: Spcl_Trl if @CKNUM % 3 = 0 @trailer[ 1 ] = "this is line one of a special trailer!" @trailer[ 2 ] = "this is line two of a special...
  18. regilobo

    Change check in Micros 3700 database

    Get that "wrong data" out the same way you put it in: As a manager, sign in to the POS and run a series of compensating transactions. You'll have an audit trail, your weekly/quarterly/yearly will balance, and you can let the software work as intended.
  19. regilobo

    Post Your Results

    +1
  20. regilobo

    Digital Dining demo developer install

    I'm working on a 3rd party application that will run alongside Digital Dining and use its print queue. I'd like to be able to test it out on a demo or development system. The dealer has been uncooperative, so I'm faced with trying to develop and test live onsite, which is not ideal. * Is it...

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