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There is a natural move happening away from PSTN anyway as some of the PSTN is being replaced by SIP trunks and cloud services. I don't think there will be an area by area rollout as such but PSTN products will be phased out with a preference for IP services. The stop-sell trial for Salisbury...

The problem is that if you have a collect-digit announcement then it proceeds as soon as a digit has been collected. You could do something like: 10 collect 1 digits after announcement 10123 for none 11 goto step 13 if digits = 1 12 goto step 10...

list usage extension 3500 This should show you where the extension is used.

Good point well made bsh. It's been a long time since I've been on a G3r or anything below CM3 in fact.

If your carrier is only sending 3 digits it will be 234 that would ring unless you have some kind of translation happening in INCOMING CALL HANDLING TREATMENT Assuming you know the Trunk Group: display inc-call-handling-trmt trunk-group ?? EXAMPLES INCOMING CALL HANDLING...

If they are going to enter all those digits can they not just dial the whole number? Sounds like you are trying to use a vector to do Automatic Route Selection.

Yes SoDoTo, That would work. It is basically the same but you are giving the position before asking about leaving a message. Once it starts to loop it is the same. It is just down to what you first want the caller to hear.

Correct @Joe2938 Also should be message skill assuming you don't want some kind of physiotherapy [bigsmile]

25 queue-to skill 854 pri l 26 collect 1 digits after announcement 10123 for none 27 goto step 31 if digits = 1 28 goto vector 879 @step 1 if unconditionally (gives out queue position already) 29 wait-time 30 secs hearing music 30 goto step 25...

Can you give an example of the digits you are collecting and the number you want to route to? You could add the digit string in AAR routing.

You just need to use route-to step to send it to whatever digits you want: 01 collect 1 digits after announcement 10123 for none 02 goto step 8 if digits = 1 03 goto step 9 if digits = 2 04 goto step 10 if...

As a starter you need a Polling VDN and Interflow VDN st the secondary site. The BSR Application will poll the far-end Polling VDN and compare to the local. Then the call is sent appropriate queue depending on the stats returned by the "consider" statment in the vector. Have a look at Page 71...

This is a commented out line. Press the edit key (F6 on my emulator) then enter the command: u 4 to uncomment line 4.

Depends what you are doing. Have you tried using the Export Data function in the Advanced tab of ASA?

Also make sure you switch on Bridged Call Alerting on page 2 of the station.

Yes, this is a simple and logical thing to do. Although I can sympathise with trilogy8 as I am having difficulty getting this through to people in my own organisation. [hairpull2] _______________________________________________________________ Everyone seems to have a very short attention... etc.

I don't know of a way to do a find/replace with a script. You can easily find what vectors an announcement is used in though: list usage extension 20123 _______________________________________________________________ Everyone seems to have a very short attention... etc.

The only real concern is that people sometimes forget to dial a 9 for an outside line. So you may get more misdials e.g. if someone has the ext 0121 and someone is calling a London number and forget to dial 9. This assumes you are in UK. A better way might be to free-up some dialplan space by...

Use add announcement to create the new announcement number and point it to the existing wav. So if you have announcement ext 20123 that plays XyzMain.wav, create new ext 10801 to play the same wav file. NOTE, the board must be the same as the original Annc Ext as this is where the wav file...

Can you busy the station? If you can, try removing when busied. _______________________________________________________________ Everyone seems to have a very short attention... etc.