Announcement with option to skip

[jefflad]

I'm struggling to have the following work.

We have an announcement that allows to caller to skip it, if they press the 1 key but when any key is pressed the announcement skips and routes on the next relevent step.
Is there a way to keep the announcement playing if any key is pressed other than the 1 which of course would skip the announcement?

Thanks in advance

 

[Ronster]

The problem is that if you have a collect-digit announcement then it proceeds as soon as a digit has been collected.

You could do something like:

10 collect      1    digits after announcement 10123    for none
11 goto step    13            if digits           =      1
12 goto step    10            if unconditionally         
13 continue...

This would mean the message starting over if they press anything other than 1.

 

[jefflad]

Yeah but when the announcement is listened to it would repeat... so there's no way of doing it, felt sure there'd be a way either by changing the announcement properties or using variables but I just can't get it to work

Thanks