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  1. telprog

    Need help setting up a Group Page....

    Do you mean the program for the button or the program for the stations in the group? Button = Feature 00 ,button,left intercom *71, but if your stations aren't assinged it won't work. Russ
  2. telprog

    Voice Mail VS 5.0 failure?

    Here is a place I use, there prices are reasonable also. http://www.nyteldirect.com/Scripts/prodList.asp?idCategory=311 Russ
  3. telprog

    Programming Help

    avaya.com has all the manuals for it, first you will need to find out what Partner you are playing with. Russ
  4. telprog

    Avaya DoorPhone on Partner ACS System

    Sounds like the door phone has gone bad. Test the path with a butt set or single line but I'm sure you will find it is a bad door phone. Russ
  5. telprog

    Avaya DoorPhone on Partner ACS System

    Sounds like the door phone has gone bad. Russ
  6. telprog

    Display screens come off

    Yes I've seen it, I have just started the peel the corner and then hold the screen as I pull off the film Russ
  7. telprog

    Mailbox greeting, then "goodbye" with no chance to leave msg

    No just the PVM not the switch. This has happened to me before, what I did was put the PC mail into the other slot and then it let me in and I defaulted it and put it back in the original slot and rebuilt it, don't ask how or why it worked but it did (was Avaya's suggestion), I have had to do...
  8. telprog

    PVM Troubles with R7 509

    Don't run out and get another PVM, default and rebuild it and I'm sure your problems will go away. Russ
  9. telprog

    PVM Troubles with R7 509

    Did you default the mail to factory specs upon installing it? Russ
  10. telprog

    Partner Mail VS R4

    You can't have a Partner Plus if the Proccessor has 8 ports on it, it is an ACS, I also don't see a VS mail so where are you putting it? In slot 5 ? If so your ports would be 40-41 or 38-39-40-41 depending on how many ports. Russ
  11. telprog

    Getting caller ID to work on 4.0 ACS

    Are they set to ring? otherwise that is exactly what they will do. Russ
  12. telprog

    Extension call- view from any phone?

    1. Yes Auto Priv. will take care of this. 2 I would get a cordless set and plug it into her phone and then she can take it with her. Russ
  13. telprog

    Is there a way to get an list of components like in Nortel

    Could be that you have an empty slot causing one of your 308's not to come up, how are they positioned from left to right? Shold be [308-308-ACS-VMS-empty] Russ
  14. telprog

    Help need "DID" on partner

    What is happening is it's going to the AA because it isn't recognized and I would assume you have DID Backup Destination set to the AA, have them set it to 4 digits and I think you will be fine. Russ
  15. telprog

    VM R. 7 half a hair pulled out trying to save the rest

    If you have you cards in as I think you do it should be 37 and 38 for your vm ports and that would be your problem. Russ
  16. telprog

    VM R. 7 half a hair pulled out trying to save the rest

    Sounds like you have the wrong ports assigned in 505, think of the Message 1 as a 206 but you use the top ports and go down unlike the VS which used the bottom ports and went up, be sure only the vm ports are in 505. Russ
  17. telprog

    VM R. 7 half a hair pulled out trying to save the rest

    Check program #507 and make sure you have the lines set for always Russ

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