Is there a way to get an list of components like in Nortel 4

[loydnomsg]

I am new to Avaya...have lots of Nortel experience and need variety...so bear with me.

Trying to get 24 extensions on Partner


Have 5-slot carrier, 4.0 Processor, VM module, 2 308EC modules.

Can't seem to get more extensions.

Is there a

 

[allisland]

The processor ?? it's an ACS rel 4? that's 8 ext's, the 2 308's give you 16 ext's that's 24, unless your talking about a Partner processor rel 4??, then it shouldn't even see the 308's, clarify what you have

 

[Dexman]

If you have an Avaya Partner ACS R1, R2, R3, R4, R5 or R6, you currently have a system that will handle 9 telephone lines and 24 extensions.

If you have an Avaya Partner ACS R7, your system, as built, will handle 11 telephone lines and 25 extensions.

Are you looking for a configuration that will handle 24 extensions (as in 24 telephone sets) or 24 telephone
lines?

Paul

 

[telprog]

Could be that you have an empty slot causing one of your 308's not to come up, how are they positioned from left to right? Shold be [308-308-ACS-VMS-empty]

Russ

 

[loydnomsg]

1. The processor ?? it's an ACS rel 4? that's 8 ext's, the 2 308's give you 16 ext's that's 24, unless your talking about a Partner processor rel 4??, then it shouldn't even see the 308's, clarify what you have.

2. If you have an Avaya Partner ACS R1, R2, R3, R4, R5 or R6, you currently have a system that will handle 9 telephone lines and 24 extensions.

If you have an Avaya Partner ACS R7, your system, as built, will handle 11 telephone lines and 25 extensions.
Are you looking for a configuration that will handle 24 extensions (as in 24 telephone sets) or 24 telephone
lines?

3. Could be that you have an empty slot causing one of your 308's not to come up, how are they positioned from left to right? Shold be [308-308-ACS-VMS-empty

Partner processor 4.0 in center slot, 308 to right, vm to left, 308 far left

I am told that this system should recognize 8 CO's and 41 extensions at full capacity. Using 2 x 012..what ever that is? In stead of using the 308's

For now I would like to see it recognize 8 lines and 24 extensions.

It must be reconizing at least one 308 as it is providing 16 extensions now...but is not reconiziging the 2nd 308...it has been suggested I use the far left slot...will try that too.

 

[Dexman]

Here is a quick list of some common Partner ACS expansion boards:

308EC.....adds 3 telephone lines and 8 extensions.
400EC.....adds 4 telephone lines and 0 extensions.
012.......adds 0 telephone lines and 12 extensions.

Dexman

 

[loydnomsg]

Dexman, does that mean that it will go up to 40 Extensions

Any idea why the system is only showing 16 extensions now.

 

[skip555]

could be a bad 308

if you swap the 308s do you still get 16 extensions ?

try installing from 1st left slot , 308 , 308, acs processor, vm (like russ said earlier )

 

[loydnomsg]

Thanks...will do

 

[Dexman]

Hi Loyd,

Skip & Russ are right on target. When placing modules in the 5 slot carrier, you want to populate from the left to the right and have the processor in the center slot.

The 012 module is not compatable with the R4 processor. If the processor can be upgraded to R5 or R6 level, you can use (2) 012s for a grand total of 9 telephone lines and 48 extensions.

Here's a quick tip about the 5 slot carrier. There are 2 versions of the ACS carrier. The oldest one seats the modules very close together and can increase the chance of heat related failure. The latest version spaces the modules out slightly and allows for better cooling.

The oldest verison looks something like this (minus the front cover):

http://www.twacomm.com/Catalog/Model_60561.htm?sid=9UVNLJ2NDMFX9KURQ4KDV3KL2V8LCPKC

The newest verison looks like this (cover in place):

http://store1.yimg.com/I/metroline_1852_6389677

Dexman

 

[loydnomsg]

The extensions are all up.

didn't have to move the modules

Problem is when we plug in the first extension and continue down to the eigth on the second 308EC it is extension #32, 33, 34 to 39.

The extension works fine, but why is it not extension 26.

Also, when the main line rings in it rings at extension 32

and not 19 where it rings if we disconnect extension 32

 

[loydnomsg]

Can we upgrade r4 to R6 with a software upgrade?

 

[loydnomsg]

Shifted cards to have process centered the 2 308EC's on the left side and got extension 26 on the line port of the second 308EC (next to the Processor module)

now instead extension 26 ringing, the the extension is silent with the lights coming on up in a carzy sequence when we dial in fom the outside for a test

 

[itpphoneguy]

Hi loydnomsg,
Yes. You can upgrade up to R6 via an upgrade card. The process is extremely simple. Be careful and buy from an authorized Avaya dealer. The upgrade card can only be used once for upgrades. That means a used one will not help you.

Have you corrected the ports for the voicemail since it was moved? Try the test with all extensions removed from #505, 7. Pull the voicemail as well. If this works, reinstall the voicemail and program the voicemail ports again. 32 would be the first on with Partner Messaging R(1,6 or 7).
-Chris