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The sasser removal tool almost always says it didn't find anything. Run the sasser removal tool and the Zotob tool. Also check Symantec's site for the reg keys

Is the system actually shutting down or rebooting? Any error messages before it shuts down? If its just shutting down then I've had the same problem and it was the MB.

When you uninstalled the software did you deleted the Program file folder? I performed reinstalled that didn't work before because I didn't delete the Program Files folder. Also you can try a mailbox clean up.

I forgot. IEfix & winsockfix didn't work. Hijack this showed nothing unusual. I don't think its IE. I believe its spyware or a trojan... any ideas.

I have a Windows XP laptop and when ever i'm at a site and click on a hyperlink, the separate window comes up blank. I've run virus scans, spyware removers (adaware, spybot, ewido) and windows update. Nothing found. This has happened on a XP SP1 and SP2 machine so far. I factor I should...

The easiest way to have the two pc's see each other if you just want to share some data is to install nwlink and netbeui. They will see each other quickly, and then make sure you have admin pwds on both and you can map to both.

Sounds like your display is bad. It will start out with a on/off thing, and get progressively worse. Or it could be a loose cable

Your data is being backed up to a .PST file. Make another .PST file. Now you can copy data from the first Personal Folder into the second. This will shrink the original to a managable state to burn. You may have to compact the .PST/Personal Fodlers after you transfer the data to force it to...

One of the easiest ways to backup the data is to use Ghost. Do a Disk to Disk clone, and make sure you go into options and choose the Force Clone option. This option will clone your cd even if it finds problems. If the drive is healthy enough then after the clone you can run a checkdisk on...

It sounds like your synch time is not set correctly. Your Outlook server should be set to synch at a repeated time or continually. Your Outlook server sounds like it is updateing every 5-10 min. When you click on another folder your telling your client to synch with the server. The equivalence...

Most new laptops/desktops come with a trial 60 day version of Office 2k3. Keep in mind if you setup this office it will probably only work for 60 days. Do you have a VPN or a secure connection to work? Do you use Active Directory at work? Do you know your Mail Server name?

You need to add the Authenticated user or the Everyone group to this share with admin permissions

I had this a while back when I was doing a install. I believe I had to reset the bios to the default. I belive its a hardware issue so disconnect any unneeded hardware and if possible use a different CDrom drive. (really it works)

When the pc's run slow at my location I normally do a complete system clean up. - Using something like Startup Control Panel I clean the start menu. - Use a registry clean to clean and defrag the registry - Manually delete cookies, temp, internet temp folder. - and do a 20 min defrag (unless...

Try resetting the Files Type Association in Folder Options. 1) Click Advanced in File Types of Folder options and re-choose the icon. Or 2) Reset the association and icon. Example: ZIP, choose Change and make the association with Word. Apply and then go change it back, click on the...

Couple of suggestions. - If they used XP then do a System Restore. - Google Data Recovery software and do a quick recover. - Connect the HD to you running system and download the Bart PE plugin for Data Recovery. There are free Data Recovery software that is quick and easy to setup via Bart...

I just purchased a nice 128 video card (nothing special - its for work) with two video out plugs. save money and space.

I've had this happen to users of mine. If you system is on a network you should readd the machine to the network. I had a user that would work on his sytem and when he logged off or went into lock mode it would not accept his pwd. Right click My Computer, Properties, Computer name, and...

Have you gone into Disk Management and change the Drive letter. Change the current c: to another letter. Make drive d: the active partition, and reboot Now go back to Disk Management and change D: to c: