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  1. bcmfiftyfan

    BCM 450 no sound from paging port.

    Maybe use an analog trunk port or an analog station port for paging instead.
  2. bcmfiftyfan

    Door Opening Controller To Open A Gate

    I don't see 24 volts present at the relay contacts on a DOC. I see a dry contact closure in either a normally open or normally closed condition.
  3. bcmfiftyfan

    Easiest way to change the COS on a NAM?

    In the meantime maybe try logging in, select MBOX, press 1, enter the COS number you want to change..." How are you going to make system program changes from a subscriber mailbox? Log in thru Feature 983 - NAM telset administration. [smile]
  4. bcmfiftyfan

    Easiest way to change the COS on a NAM?

    I know you can edit a COS on Callpilot using telset administration. Not sure about NAM though. I'm sure curlycord or one of the other gurus can answer that. Stay tuned. In the meantime maybe try logging in, select MBOX, press 1, enter the COS number you want to change then keep pressing NEXT...
  5. bcmfiftyfan

    BCM 450 DTMF issue

    Several of our employees encountered the same problem when they upgraded to iphone6. Their old phones never had this problem. All the patching on earth has been no help to us. We have a BCM50 6.0.
  6. bcmfiftyfan

    BCM-50 r5.0 and paging over SIP trunks - paging to a remote amplifier

    BCM50 ---> voip trunk ---> BCM50 analog station ---> UTI-1 ---> 100w amp ---> 15w horn
  7. bcmfiftyfan

    m7310 phone, need external buzzer

    This older PA-2A manual I had describes using pins 1 and 4 to trigger ringing with a contact closure so check which PA-2A you're using. http://www.wedophones.com/Manuals/viking/pa-2a.pdf Pins 3 and 4 on the new PA-2A are to trigger ringing from the auxiliary relay. Pins 5 and 6 are the page...
  8. bcmfiftyfan

    Crosstalk problem

    Seen lots of crosstalk on C.O. lines but never on internal calls. Not to say it can't happen. Can't help but be skeptical of customer reports. A good way to troubleshoot crosstalk on C.O. lines is to disconnect the lines at the demarc then put your tone generator on line 1 while listening to...
  9. bcmfiftyfan

    BCM450 Expansion Unit

    I remember trying to use a plain CAT5e patch cord on a BCM450 expansion several years ago and it wouldn't work. I had to order the special Nortel expansion cable. I use plain CAT5e patch cords on BCM50 expansion cabinets all the time though.
  10. bcmfiftyfan

    BCM-50 r5.0 and paging over SIP trunks - paging to a remote amplifier

    We call across voip trunks to an analog station that's connected to a Bogen UTI-1 at our remote office. The UTI-1 is connected to the loudspeaker paging system. Works good.
  11. bcmfiftyfan

    MICS music in hold and loudspeaker paging failure

    Have you tried pulling the wire from the music source off the punch block and clipping a buttset onto it and listening to see if there's any audio coming from the music source? Have you tried connecting your tone generator to the moh position on the punch block to see if you could hear your...
  12. bcmfiftyfan

    BCM 450 crash kit

    Also make sure you have a BCM450 power supply in your crash kit. It's the most likely component to fail.
  13. bcmfiftyfan

    DISA PAGING ACCESS ON BCM 50 6.0

    Remote access package programming plus a COS password will be necessary also. Use the star key in place of Feature (*611).
  14. bcmfiftyfan

    BCM 450 crash kit

    Vendors with access to the Avaya keycode retrieval system can get the keycodes for you. You'll need to provide them with the BCM system ID. Keycodes remain intact in BCM release 6 when a hard drive fails. Multi-image hard drives are available that allow you to select the desired BCM software...
  15. bcmfiftyfan

    m7310 phone, need external buzzer

    If you've got a Modular ICS, connect a pair of wires to YL/BN BN/YL on the auxiliary equipment block (the middle 25 pair connector). Connect it to pins 1 and 4 on the PA-2A to trigger ringing. Program the Norstar auxiliary ringer relay to activate when the desired warehouse extension is called...
  16. bcmfiftyfan

    Norstar is programmed for after hour calls to ring over the PA system and quit working

    Sounds like you're using the Norstar auxiliary relay to trigger ringing over the PA system. Is there a jumper on YL/BN BN/YL on the ICS auxiliary equipment block? If so, put a short on it. If ringing is heard over the PA system, you'll know the PA system side is okay. You may be using an...
  17. bcmfiftyfan

    Norstar MICS T1 Programming

    If this is an E&M wink T-1, make sure you set your trunks to auto answer without DISA.
  18. bcmfiftyfan

    Difference between CLID trunk cards

    There have been several instances where my CallPilot wouldn't recognize incoming DTMF. I replaced the new global CID cards with old NT5B41 CID cards and the trouble disappeared.
  19. bcmfiftyfan

    Bcm 50 stopped working 2 amber lights

    I replaced a hard drive on a bcm50 version 6 with a multi-image drive last week and the keycodes remained intact.
  20. bcmfiftyfan

    One Extension to Ring to Two Phones

    Here's the MICS 7.1 manual. Read pages 309 and 333 on how to navigate programming. Check page 342 on how to assign an Answer DN. https://downloads.avaya.com/css/P8/documents/100102846

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