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Thanks, Merlinman! Do I need to match the hold disconnect timing with the telco, or just set it to short anyway?

Before I start, let me say that I've poured through this forum and have found some possible issues/resolutions, but I'm still having the problem. So, to the experts I've come: Magix 2.0 V9.0. DuVoice DV2000 messaging. 3 - 2-way copper trunks (local and LD through Qwest) Symptoms: * Random...

Once again, the search function finds a solution for me! I've already added the 1458 NPA (458 being the new OR area code), and was curious if simply adding 541 and 458 as NPAs would allow for both 7- and 10-digit dialing. You guys rock! I know there is no new information or a question here...

How about this for luck ... Went to the switch room to disable the system monitor to see if that would bring the ring generator back up. Decided I would first swap out analog cards (remember, had one that wasn't ringing, one that wasn't working at all). Disabled the non-working card, and as...

Thanks, everyone. I'll try disabling the system monitor this evening or tomorrow morning and see if that does it. One question, though ... hypothetically, let's say the whole column goes down as StanleySteamer pointed out could happen ... what will I need to do to get everything back online...

How do I disable the system monitor? I presume that if I do that and the ring gen comes back up, then it is the system monitor that is failing? By the way, repeated the ring gen and its still not working ... Ready to order a new one if the system monitor doesn't provide any answers.

Looks like a combination of ring generator and line card(s). Tested some other non-functional lines on another analog card on the same shelf, and none of them are working at all. First thing I noticed when I walked in the switch room was a red light on the front of the cabinet. I suspect it...

Haven't had a chance to get to the switch room, but before everyone starts laying odds, here's some more info: TN 4 1 5 3 is my desk phone (2616), and it rings fine. TN 4 1 14 4/6 are the two lines that aren't ringing. Pretty much rules out a ring generator on the shelf, doesn't it? Found a...

How about 10 to 1 in favor of the ringing generator :-) Maybe just wishful thinking ... should have a chance to check today.

Option 61C I have a fax line that is not ringing. Has dial tone, can dial out, two-way talk is fine. And, if I clip a butt set on the line and dial from my cell phone, I can answer in talk mode (even though the butt set doesn't ring). After some testing, I discovered that there is another fax...

Thanks for tips. GHTrout, you are correct ... both were set to XFD. Changed to CLS XFR. Alarm tech should be on-site today ...

Thanks to all of your collective genius, I was able to troubleshoot an issue that has been bugging the heck out of me. I have an analog line serving a fire panel, and just a few weeks ago began getting reports that the panel was not sending its regular reports as it is supposed to. Checked LD...

Yeah, the "flash" button is a duration programming only ... it is actually recessed such that you have to use a pen or something to press it. So, I went old school. Connected a call, hit the hook (as if to hang up the phone, but only briefly), got the stutter tone, dialed the next number, and...

I understood that to be only a flash duration programming key - thus its covert location. I'll take another look, though. Thanks!

Just realized this set has CLS MBXD. Would MBXA make all my problems go away?

Option 61 switch, using an analog line on a Teledex Diamond L2-S set. How the heck do you transfer a call from this phone? There is a SPRE set up for the flash hook: **8, but it gives a busy dial tone. Thanks! Here's a TNB of the set: REQ: prt TYPE: dnb CUST DN 5793...

Thanks, MagnaRGP, but see my response earlier. Two-lines is logistically not an option at this point. Placing the fax directly on the line with the phone as the extension device works fine for our purposes. It's a bit tricky if a fax comes in and the phone is answered, but this will mostly be...

Let's call it 6. I'll be back with more questions ... :-)

GHTROUT, if you lived in my town, I would buy you a beer AND let you smack me in the head. Thanks for the reality check ... shame on me for not thinking of that.

Yeah, I already have the documentation ... it was pretty clear that you can connect a fax machine to the data port, that's why I was surprised I didn't have dial tone. Didn't even think about needing the second line for the data port to work, though. Unfortunately, this set is installed on an...