Probably an easy one ...

[DarinR]

Option 61 switch, using an analog line on a Teledex Diamond L2-S set.

How the heck do you transfer a call from this phone? There is a SPRE set up for the flash hook: **8, but it gives a busy dial tone.

Thanks!

Here's a TNB of the set:

REQ: prt
TYPE: dnb


CUST
DN 5793
DATE
PAGE
DES

CUST 00


DN 5793
CPND
NAME Discovery Center
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE 500
TN 004 0 08 14 MARP DES SALES 1 JUN 2009

NACT prt

SCH0101

REQ: prt
TYPE: 500
TN 4 0 8 14
DATE
PAGE
DES

DES SALES
TN 004 0 08 14
TYPE 500
CDEN 4D
CUST 0
DN 5793 0 MARP
CPND
NAME Discovery Center
XPLN 27
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 5600
TGAR 1
LDN
NCOS 5
SGRP 0
RNPG 6
XLST
SCI 0
SCPW
CLS CTD DTN FBA XFA WTA THFA FNA HTA ONS
LPR XRA CWA (ACTIV) SWD PUA MWA LPA XHA CCSA-CSI LND TVD
CFTA SFA MRA C6A CNIA CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXA ARHA OVDD AGTD CLTD LDTA ASCD
MBXD CPFA CPTA DDGA NAMA
SHL ABDD CFHA
USRD BNRD OCBD RTDD FAXD PGND FTTC
RCO 1
PLEV 02
AACS NO
MLWU_LANG 0
FTR CFW 16
FTR PHD
FTR FDN 5600
FTR EFD 5600
FTR EHT 5600
DATE 1 JUN 2009


NACT

 

[DarinR]

Just realized this set has CLS MBXD. Would MBXA make all my problems go away?

 

[GHTROUT]

Press the Flash key, hear dial tone, dial next number, hang up.

The SPRE for flash you refer to is probably for "Centrex Flash". In other words, that feature attempts to flash the Trunk, not the line. To transfer, you want to flash the line.

From an analog set, the only flash your PBX line will detect is a physical flash - and based on the instruction manual for that phone, it's the middle button of the series of 3 along the top row of buttons.

[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[GHTROUT]

PS: Those buttons might be under the faceplate in your case. They are termed "hidden" in the manual. This assumes I looked at the correct manual

http://www.teledex.com/index.cfm?page=LP_1&crid=39

[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[DarinR]

I understood that to be only a flash duration programming key - thus its covert location.

I'll take another look, though.

Thanks!

 

[GHTROUT]

Ya, I see that now. It looks like you must "program" one of the other 5 autodial keys as Flash. Page 4 of 5 in the manual.

[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[DarinR]

Yeah, the "flash" button is a duration programming only ... it is actually recessed such that you have to use a pen or something to press it.

So, I went old school. Connected a call, hit the hook (as if to hang up the phone, but only briefly), got the stutter tone, dialed the next number, and boom. Transfer.

It's clunky, but it works. I'm going to look for another analog set that has a built in transfer button for the staff that is using it.

Thanks for the leg work, though!