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What is extension 760? HUNT 760 If that is receptionist then either remove the HUNT number or point it somewhere else.

The only way I can think that the phones will lose connection because of down T-1 is a Mini-Carrier remote connect via PSTN TIE lines. But that is TDM so depends on what type of phones.

Ok I see what you mean. How about the other way around though? Can't it be set up in DNS to point directly to http://10.10.175.10/ccmuser? Or is the issue that only IP Address gets entered in a DNS set up? There are other places I have worked at that users would only need to put in 1 or two...

In a newly deployed UCM enviornment my networks team created a DNS to publish to the end users for CCMUser. We are using version 8.5 of Call Manager. The issue is right now that DNS points to only the IP address and they are telling me they cannot append the /ccmuser. So when someone in my...

Thanks everyone, but the issue was found to be on the Cisco Call Manager. There is apparently a known issue with the Cisco Gateways and the version of CCM we are running when utilizing H.323 trunks. Below is the solution Cisco gave. It wound up not being a Nortel problem at all. Copied from...

Actually both DCH 56 and DCH 57 are in the same Route. And the DCH are identical since they are both going into the same Gateway.

Having an issue with calls between Cisco Call Manager and Nortel 81C Succession 3.0. I have both at my site and calls from the CCM at my site work fine when dialing Nortel. There was just a merger with another company and when calling from the new company's cluster to Nortel here the call goes...

Thanks! Very helpful info.

I have a lobby phone that when picking up the handset should auto or hotdial 1 specific number. Is there a way to configure this on a 7961? I assume I have to maybe create a new Calling Search Space, but I'm not sure where to input the desired number. Thanks

same here. I learned the hard early in my career all about corrupt ACD TN's. But regular 39XX phones and the such are fine.

What I mean by not recommended is what John said about ACD phones. Also, don't use the copy command like 20 times in a row. It can cause corruptions. A few at a time is okay though.

What if you OUT the set and then CPY a phone that works properly? Not really recommended, but curious to see what happens.

Try re-seating the PCMCIA card and try the DAT command again

Did you confirm MWA in CLS? What if you try to do it manualyy instead of through OTM?

Check network cables from back of IPE module to NET card in Common Eqipment shelf.

Possibly Conf/TDS card

No problem. The only stupid questions are the ones not asked.

Just set the FDN to 7000 for no answer

DO NOT SHUT THE POWER

You can remove the PCMCIA at anytime