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Anybody can suggest a 3rd party call accounting and real-time agent status monitor for the asterisk switchvox and your thoughts of its features. I've used Chronicall in the past but it's not supported on Asterisk. Appreciate the suggestion.

This is happening to us too. Verizon local and LD does not connect right away, getting busy signal. Then is works after a couple of tries. I will add this to the no use and let you guys know next week.

great resource for all of us. thanks CZ.

That's what I thought. Thnx mkoker.

Hello All, We are adding new IP500 on firmware 9.0 to our new offices. We have total 12 offices on SCN with mixed of 8.0 and 8.1 Has anyone ran into issue over the SCN with 8.0, 8.1 and 9.0? Is this still supported? We don't really want to upgrade all of the sites to 9.0 cause of "dollars" :)...

@Bucky - yes, it's on Q1 2012 release 8.0.44 I checked the Q3 release but nothing about conference rebooting the system. @tlpeter - The error "Cause=34, No cct/chan available" happens only when there are conference calls. Another thing I want to add. On that DS30 we have (18) 6408D+ phones. I...

Figured it out from the user name. Module 2. Thanks again amriddle.

Thanks amriddle. We have 3 DS30 here. Could you tell which one is going down?

Just a quick one... When callers call into our conference bridge it knocks out the system and causing it to reboot. It was stable for couple of months after upgrading it to R6 to R8. System on SCN (10 sites) mixed of R8 and R8.1 For now, we stopped using our conference bridge to isolate if...

Correct on the flaky SD card. We had ours replaced couple of weeks ago. Everything was down (no licenses available) all because of the SD card. Getting a backup SD card will sure help.

Thanks hairless. That's what I thought cause we just have the Teleworker license and mobility is greyed out. Seems like it will save cell phone minutes.

Wondering if anyone has TelecoIPO by CALECO Ventures. http://sites.google.com/site/calecoventures How do you set it up on the IP Office side?

No, we did not have the issue then because the sites were not on the SCN yet. We only enabled SCN after we upgraded all the sites to R6 and added new locations. Site 3 is the issue. Before Site 1 - IP500 (5.0.15) Site 2 - IP500 (5.0.8) Site 3 - IP406v2 (4.2.20) After (SCN enabled) Site 1 -...

TheSmash, sorry for the late replies. Been too busy checking this forum. It does show "No response to IP trunk call request" but we're still able to dial. It's not disconnecting as it used to. Yes, the problem site at one point was a IP406v2 on 4.2. We upgraded it to IP500 R6 but kept the...

It's all sorted out. We had our call accounting vendor fix the date format. It just started this month of August, weird. ffrey, we do have the time server populated as it shows the correct time/date on the phones. Didn't realize sysmon always showed as day/month/year format. it was the first...

IP500 r6 system monitor showing wrong date 2/8/10 feb.2,2010 instead of 8/2/10 aug.2,2010. VM server has the correct date 8/2/10 as it shows on the phones. This is messing up our call accounting as it is picking up the wrong date :( Appreciate the help.

I checked all options in H.323 tab except View Whole Packet. Yes, we do have Sonicwall at all locations but only 1 site having this issue :( Calling x6530 on IP Line 130... ********** Warning: Logging to Screen Started ********** 4219473380mS PRN: 6538: Feature Key Pressed 6 4219473385mS...

We have 5 sites on SCN and one of the site is intermittently disconnecting, usually twice a week. Below is the trace from the site that's disconnecting...traced h323 and line 130. Thanks all. All 5 sites are IP500 R6 Centralized VM Pro on main site. BC: CMTC=Speech CMTM=Circuit...

If you add a headset toggle button it does not function correctly if you use a Plantronics cordless headset like on a 54xx series phones. You have to press the Headset toggle button and press the talk button on the cordless headset at the same time to get dial tone.

Mmmm...embedded card command was checked and Embedded voicemail in Manager. Anyways, we just turned on Centralized VM on those sites. Thanks tlpeter.