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Thanks for the response , will it be possible to setup voicemail to email using the UCM?.I also want to know if it will be possible to achieve the voice mail messages on an external storage device because i feel the user mailbox will get full on time.

We have a client that want to use UCM module and purchase VM pro license to record calls instead of using CSCM.Please i need your advice if this is possible and the best way to go about it .

I am in republic of Benin, Cotonou

Hi everyone,I am sick and tired on my vendor that takes more than six weeks to generate licenses.Please, can someone refer me to a good avaya vendor that can supply me Ip office licenses?.Your inputs will highly be appreciated.

Thanks you all for the helpful comments.It worked !!!!.

Please i have been searching online for the registration process how Avaya VPN phone registers with IPO.I will appreciate your inputs.

Yes we have cscm recording too.On system status i am getting two alarms with more than 300 occurrences : (1)The following system resources are all in use: Voicemail channels (2)the following licenses are all in use.License type: preferred Edition (Voicemail pro).

We have a voice mail pro having licenses for 4 channels.We noticed that this solution can only support four concurrent incoming calls at a time and the fifth caller gets disconnected.I need callers to be able to listen to announcement and press DTMF digits from their mobile phone to be routed...

Hello, the issue is happening again.I cant connect to the monitor either.On the monitor is saying trying to connect to 192.X.X.X. Can you advice what can be done to resolve this issue once and for all?.Thanking you in Advance.

Thanks tlpeter, I have rebooted and its working fine now.Should i connect the monitor next time i get the error message or now?.Thanking you in Advance.

We have an IPO on R 7.0(27) i get this error message while i try to connect to IPO via manager "network error failed to communicate with ip office".All phones are registered to it and working fine, I can also ping the IPO ip address but i cant just connect to it via the manager until i power...

I also guessed it was an address conflict, to my surprise i dont get any ping response if i disconnect the devices.

I have an ip office and voice mail pro installed seven months ago and everything was working fine till last week.We are now experiencing a very funny issue, whenever we connect the ip office to the voice mail pro server phones will stop working and starts displaying discovering ip address...

Can someone advice me on where to set the call cost per minute on IPO manager .I have a CDR software that pulls cdr from the IPO but i need to set the call cost per call on IP office so that it can reflect on the CDR.Thanking you in advance.

Please, i am having the same issue here.On event log ID is 4001 from source Avaya IPOCCR Client cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer...

Please,can anyone recommend a good CDR software that can fetch and generate call detail records from IP office.Thanking you in advance.

Thanks Peter !!.We will do the needful.

I need a quick one ,We have customer call reporter working on release 6 and ip office also on release 6.We upgraded the ip office unit to 7.0(27).After the upgrade we noticed that the CCR status is showing disconnected.Do we need to upgrade the CCR too.?

Thanks tpeter for the information.Which license do i need on IPO to make this moibile twining functional?.

Please,i need some clearifications.On IPO, is EC500 the same as mobile twining?.Secondly what is the difference between mobile feature licenses and mobile worker licenses.Thanks.