We have an IPO on R 7.0(27) i get this error message while i try to connect to IPO via manager "network error failed to communicate with ip office".All phones are registered to it and working fine, I can also ping the IPO ip address but i cant just connect to it via the manager until i power cycle the unit.I think its not healthy to power cycle the IPO every time to connect to it .Can some advice me on what might be the cause of this error and what i can do to resolve once and for all.
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IPO Lossing connection
- Thread starter smartguy7
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intrigrant
Systems Engineer
I never have seen this error on rel 7.x and we have a lot of them so my suspicion is: bad programming in either IPO or the network components.
If it ain't dutch it ain't much
If it ain't dutch it ain't much
hairlessupportmonkey
IS-IT--Management
Does it have a VCM card in it?
ACSS - SME
General Geek
ACSS - SME
General Geek
phoneguy610
Programmer
had this issue yesterday with a new ipo we acquired. It ended up being an ip address conflict.
try connecting directly to the ipo by plugging your laptop into the lan port and setting your laptop staticly in the same range.
If you do this successfully but cant connect to it properly once it is on your network it is probably an addressing issue or firewall issue
try connecting directly to the ipo by plugging your laptop into the lan port and setting your laptop staticly in the same range.
If you do this successfully but cant connect to it properly once it is on your network it is probably an addressing issue or firewall issue
amriddle01
Programmer
Or ping the IPO address with a -t and pull the patch lead out the system 
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