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I have used a BCM FEM Fibre Expansion Media Bay Module on a BCM400 for a couple of E&M trucks in a 0X12 cabinet. Looks like the FEM is compatable with the BCM50 but I'm not sure is this is very cost effective as you would loose one of the exising MBM's and need to buy additional cabinets. Looks...

I'm assuming that we are talking about a Norstar Flash. When you log in with F983 and go to change mailbox it is the MAILBOX number you need to input not the extension number. Are you looking at the directory report which is generated/printed by F983 and then 7? If MB and extension numbers do...

You could change the configuration of the system. Instead of L1-L4 ringing on all phones you could use a external bell for incoming calls (night bell). If everyone is in an area that could hear the bell your AA could answer after 6 rings but the phones could be FNA after 3 rings.

In the past we have used a ground start OE in the CO optioned as a loop start to simulate the disconnect open. Also, have used a payphone OE to achieve the open(I think this was on a SR500). Not sure how accommodating your telco will be.

Its deja vu all over again...

Hope this helps. http://www.mediafire.com/?2ph4wn93149j8uv

Do yoiu have the latest patch? This is from the readme file for BCM050.R200.SU.System.015-200907 3. This update DOES NOT remove CCR Tree 100. Update allows Telset user to delete the CCR tree 100 after application. Removal of CCR Tree 100 is manually performed after applying the update as...

The AA might be playing a customized recording that has not been recorded. There is a check box in the AA table for Enable Custom Auto Attendant Prompts. If it is checked then you will not here "voice mail Betty" but rather the customized recording (if recorded). As for the second issue, check...

there is no manual keycode input in BCM50 Rls 50 Feature 9*8 Rsl 5.0 Menu Tree User Accounts Accounts Create Delete Password Change IP Address IP (Displays Current Settings) IP Address Subnet Mask Default Gateway DIS (Disable DHCP & Enter New IP Settings) Modem...

If you access the outside line using a line pool button and you want to put the call on hold you must use call park (FEATURE 74). The call will be assigned and access code ie 101 on the display of the phone and placed on hold. To retrieve the call go to any set and use the intercom button and...

You need to know the type of phone system and voicemail system you have in order to access the programing. There are different processes for logging into different types of phone equipment. The telephone type is not the import information you need to know.

Just a thought. Is this a flash or Callpilot 100/150? If this is a BCM then F983 requests log: and you enter the BCM telset user name then ok then the password associated with that user name.

I had a similar problem with 5.0 software after applying SU 3. The IP terminal tab was greyed out and unable to display the IP sets. Turned out to be a Java problem. EM version was 61.0.1 and required the latest java version. I believe I installed java 6 with update 18. After relaunching EM all...

Alternate Line [Link 2] Allows you to switch between your two intercom lines. When a line is in use, you hear an error tone informing you that the line is already in use.

Just a thought but could you be having problems with the disconnect supervision setting on the trunks. Without it if anybody is call forward externally both lines will be "locked" in use till you either physically disconnect one of the truncks or disconnect the power. It won't take very long to...