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I know on an ISDN trunk you cannot dial out by the tac code so maybe as well with SIP

Also could assign an xported station as the rona with a remote coverage path that would route it off net

Agreed sounds like it is in night service

status station will show if it's forwarded as well. list call forward show all phones that are forwarded

Is voicemail enabled for the hunt group or a coverage path?

Ok on system parameters features; look at the vectoring prompting time out, I believe this is your issue. VECTORING Converse First Data Delay: 0 Second Data Delay: 2 Converse Signaling Tone (msec): 100 Pause (msec): 70...

I would try this, 1st print out the vecor then remove it and then rebuild it. Worth a shot, buy you are right it should not take 3 seconds just sitting there.

Call flow Calls enter a vector and execute steps sequentially beginning with step 1, unless there is ago to step. Most steps take microseconds to execute. The exception is steps with announcement, wait-time, and collect digits commands. A 0.2-second wait occurs after every fifteen executed steps...

OK I stand corrected but he needs to be at release 7

is send name and send calling number selected on the trunk group form?

step 7 is not needed as if they do not make a selection at step 6 if will go to step 8 or step 7 once you remove it

Also step 1 needs to be 2 rings hearing silence this is for collecting the callers ani.

you are running the j169 phones in h.323 right as I believe sip is not supported for that phone type in CM.

so are they a different location ars that yours? if so compare the ARS and routes patterns.

normally each vector line consumes 3 seconds so most likely working as designed, also why do you even have a step 6 as if they select 2 it will go to 3124, so what is the purpose of step 6?

you said your work and the other does not, do you share the same pbx or are you on another pbx?

Do not shorten the inter digit time out!

Smovk that will not work, I already tried.

Page 2 of station, set per button ring control to yes.

Just block the entire range of did numbers, and then make entries for the ones that are allowed.