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Hunt Group

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gwmyers

gwmyers

Technical User
Oct 13, 2011
583
US
CM6.03 G450 S8700

in hunt group 1800 - 1809

the 11th call would receive a fast busy or busy
 
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Do you have a 'queue limit' field on the hunt group form? That will limit how many calls are queued.

You could also trace the 11th call and see if you get more details.
 
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The reorder tone, also known as the fast busy tone, or the congestion tone, or all trunks busy (ATB) tone is an audible call progress tone in the public switched telephone network (PSTN) that is returned to a calling party to indicate that the call cannot be processed through the network.
 
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