Send ANI

[hrsamaral]

Esteemed,

I have a problem here that is already taking my sleep.

In the client I serve, they have an Avaya Aura 6.3, and the connection to the PSTN is made through an E1 (R2 / MFC) Gateway G450.

Problem:

When I call an extension that has an active diversion (follow me) instead of sending the extension number as ANI it sends the number that originated the so-called example:

3333-3333 calls extension 9000 and extension 9000 is forwarded to 4444-4444 instead of sending ANI 9000 he sends 3333-3333, I would like to know how do I configure the solution to send the extension number as ANI.

 

[joe2938]

Per Station CPN - Send Calling Number? what is this value set to on page 2 of the station form?

ACSS IP Office AIPS IP Office

 

[hrsamaral]

Good Morning,

In this field I have already performed tests leaving it blank, then marking "Y" and then immediately marking "N", and even then it did not work, the system always sends the number of external origin and not the number of the branch that was diverted.

thankful

Obs.: Sorry my english, as I have no fluency I do it through google translator

 

[joe2938]

Location for Covered and Forwarded Calls: called , this is in system parameters coverage, choices are called and caller, maybe worth a shot

ACSS IP Office AIPS IP Office

 

[hrsamaral]

I just did some tests here, but I didn’t succeed, I’ll do it more calmly and post the results here soon, thanks

 

[hrsamaral]

good, after testing as directed,

The problem still persists, the list trace station 9503 follows, with 9503 being the extension number where the diversion is registered, the number 61999342812 is the number that originated the first call to extension 9503 and it is diverted to number 991601375:



list trace station 9503

LIST TRACE
time data

16:43:50 TRACE STARTED 05/05/2020 CM Release String cold-03.0.124.0-22361
16:44:04 Calling party trunk-group 2 member 139 cid 0x1b2d
16:44:04 Calling Number & Name 61999342812 E1 3217 1600
16:44:04 term station 9503 cid 0x1b2d
16:44:04 call-forwarding 099160
16:44:04 term trunk-group 2 cid 0x1b2d
16:44:04 call-forwarding 0991601375
16:44:04 route-pattern 11 preference 1 location 1 cid 0x1b2d
16:44:04 seize trunk-group 2 member 62 cid 0x1b2d
16:44:07 Send ANI 61999342812 *here at this point the ANI that should be sent is not the A number but the extension number*
16:44:13 End-of-dial trunk-group 2 member 62 cid 0x1b2d
16:44:14 call-forwarding 0991601375
16:44:14 ring 991601375
16:44:23 idle trunk-group 2 member 139 cid 0x1b2d

I await support, already very grateful

 

[smokinjoe2938]

is send name and send calling number selected on the trunk group form?