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Actually, it was due to Adobe Acrobat 8.0 adding the icons in the Outlook toolbar to convert to PDF. Somehow, that screwed up the calendar. Once we removed and reinstalled Acrobat without adding the icons into Outlook, then the users could accept meeting notices without a problem.

Don't know if anyone has experience with Right Fax but... Many users in my company are beginning to report that their Micrsoft Outlook 2000 SP3 client freezes when they receive Right Fax messages in their Inbox. To resolve this, as the PC Support Tech, I usually open their mailbox in my...

I am trying to add a user to "Act as part of the Operating System" in the local security policy of WinXP SP2 and I am getting the following error: The advanced page cannot be opened due to the following error: The Local Security Authority cannot be contacted. I am a local admin on the PC...

I have a user who is experiencing the following error whenever he tries to either accept a meeting in Outlook 2000 or sometimes when he sends a meeting request: Runtime Error! Program C:\PROGRA~1\MICROS~3\Office\Outlook.exe abnormal program termination To troubleshoot this so far I tried...

He has a USB printer that is not shared over the network. Also, I checked his locak disk and there are no shared folders (there is the C$ admin share, of course and whatever else is built into Windows). Well, at the very least this will inspire him to take further steps toward security like...

I had a WinXP SP2 machine that a user thought he shut down but instead, he put it in Standby Mode and walked away. He is the only user of the PC and no one else entered the room after he walked away. However, when he returned and pressed the power button to bring the PC out of Standby, he...

That registry key is already set to ascii.

G'day! I have a user on Windows 2000 SP4 getting the following error when he tries to run reports in an Access 2000 database: "Collating sequence not supported by the operating system." I looked this up on Microsoft's KBase and they're resolution is to configure multilanguage support to...

Hi all, I have a user who ran a report in Access 2000 and clicked on the option in the toolbar called Analyze It with MS Excel. It started to create the XLS file but right away gave this error: "Microsoft Access can't complete the Output operation The Visual Basic code you entered contains a...

Thanks for all of your suggestions. This was not a user error or a typo. There are icons you can place in the header or footer that will show Page Number and Number of Pages which is what the user did. The only typing needed it to put an "of" between the two. It may have been related to...

Have you ever seen a problem in Word wherein you have multiple pages, for example 12 pages, and instead of the page numbers printing out as: "1 of 12", "2 of 12", etc. They print out as: "1 of 1", "2 of 2", "3 of 3", etc. I cannot seem to find an answer on Micrsoft's site. I ran across...

That's it. Albeit, what a bizarre place to find it. Thanks!

When I write "cut off", I mean that the final column or two does not appear after the excel data is pasted into Word. We played with margins to no avail; we tried making the Word page Landscape instead of Portrait but the columns were still missing after the paste. Finally, the user scaled...

Good day! My company is still on Office 2000 SP3. We have a few users who are complaining that Outlook 2000 will not close out completely. I believe that they are just hitting the 'X' to shut it down but it hangs at the little windows that reads "Please wait while Microsoft Outlook exits"...

Good day! My company is still using Office 2000 SP3. We have a group of users who need to cut and paste from Excel into Word but they complain that some of the columns are cut off when they paste. One of my desktop support techs tried it on his PC using the same Word and Excel files as the...

I have a user on a brand new HP laptop running WinXp SP2. When anyone logs onto our Windows network on this laptop, it takes about 5 to 8 minutes from entering your password to the start of the login script. We are using Active Directory. I noticed when looking in the Userenv.log file on the...

I have two Windows 2003 servers on which the Server service simply will not start. It is set to automatically start using the Local System account. Other Win2K3 servers we have work perfectly fine. When I try to manually start the service, I receive Error 5: Access Denied. In Event Viewer I...

Hi all, My company's Finance dept. still uses Impromptu Administrator V6. They save their reports out on a Windows 2000 server. The reports access data on a SQL 2000 server. The database connection is set up correctly in Impromptu and has not changed in years. Up until this morning, everything...

The user actually resolved this himself. He Googled the issue and found that any PC that had pcAnywhere installed experienced this video problem after the last Windows Update. Thus, he removed pcAnywhere and the problem resolved itself. I don't know if he re-applied the Windows Update...

We got this resolved last week. Her McAfee 8.0i client was set to scan email on delivery. We turned this off since all email is scanned on the Exchange server before it gets to the client. The user is OK now. Thx! Phil