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Make sure you have H.323 packet inspection turned off. Avaya does not seem to play well with it. We have found that the "cheaper" the router, the easier it is to get working. Good luck!!

I was able to resolve it. In the SIP Line tick caller ID from From header. The 8.0 IPO did not have this option and apparently with this provider it needs to be ticked on 9.0. Thanks for playing!!

thread940-1608997 I found an old thread that did not have a resolution and I am having the same issue. I upgraded a customer who already had SIP Trunks to 9.0 from 8.0 and now when a call comes in it has external in front of the Caller ID info. I know that they are getting the CID info...

fedphone, We are currently having the same issue with a pretty similar setup. What is an "IN LINE CONDITIONER"? Do you have a Part Number or a Manufacturer that you used? Thanks!

Send them to a menu that states, after the beep state your name, Timeout to the meet me conference. The person will hear the beep of them being added to the conference and they will say their name on the live conference. Not "really" what your looking for, but a simple way of making it happen.

Good to know! Thanks for confirming! So many of these threads leave you hanging![pc]

I cannot remember if this is the way it worked before 9.0 but I had a customer complain about it too with visual voice. Whenever I train users, I always record something in there just to show them how it works. So I had never experienced it. But 9.0 was my first complaint. [hairpull2] Very...

Did it default to Classic for you?

Is the SCN dropping in and out?

looks like i should have refreshed my browser before posting[hourglass]

############## RING TONE SETTING (H.323 ONLY) ############ ## ## DEFAULTRING specifies the default ring tone. ## Valid values are 1 through 14; the default value is 9. ## This parameter is supported by: ## 96x1 H.323 R6.2 and later ## SET DEFAULTRING 12 ## Did you try this? I have...

http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/manuals/appnotes/2012/IPO8Hipcom.pdf?zoom_highlight=SIP+hipcom#search=%22SIP%20hipcom%22

What provider are you working with? Have you checked if there are any Application Notes for your provider?

one-X Portal for IP Office is an application that runs on a web server connected to the IP Office telephone system. Using a web browser, you can access the one-X Portal for IP Office and use it to perform actions such as: • Control your telephone and telephone calls. • View details of calls and...

what kind of Router is it?

Cutting corners is right. This is from the Technical Bulletin for 9.0.1.0.845.... 3 IP Office Resolved Field Issues The software releases contained in this Service Pack do not contain any resolved customer field issues. However, they do resolve a number of issues found during internal test...

IPGuru has a good point, if it is just leaving a message in the mailbox then it is working as designed. I assumed when flopeedo said that it would "conference' the voicemail, that everyone on the call was hearing "Welcome to IP Office, for help at anytime press *H.......".

Can you reproduce it? Is it consistent with specific digits dialed?

http://www.tek-tips.com/faqs.cfm?fid=7521

We have it working on Juniper SSG20's and SSG140's. The only complaint that I would get from one customer is similar, one or two of the three VPN phones at the remote site would lose connection. I would get the service call and try to figure out why, they would unplug the phone and reconnect...