Recent content by yukon1981

It's TRAK on an option 11 and TRAC on the big machines.

The guys are right...multicast is the way to go provided you can talk your network types into allowing multicast traffic...if not, you're stuck with unicast. One thing you might try if you don't want to bump the sessions up is restart the RTR service by ticking the "restart real time reporting...

You might also ensure your MAS Link Handler #2 service is running (Look under "computer management>services"). Sometimes it stalls after a reboot. It is safe to just restart the service. You can set the service to recover from a stall by changing the "first failure" action to "restart the...

Gotta love those NTPs...read it twice and get 3 interpretations...then try it to see what really happens;-)

Option 1 is correct, enable CNI on inactive side, Man RST,etc

If you happen to know what your ACD-DN (queue) is, you can also see all the sets in that ACD-DN by querying the DNB of the ACD-DN. >ld 20 PT0000 REQ: prt TYPE: dnb CUST 0 DN 6006 DATE PAGE DES DN 6006 <-----this is the ACD-DN or queue number CPND NAME xxxxx XPLN 19...

Isn't it interesting, Mike, how 2 people can read the same thing and get 2 different interpretations of something. I reread Wilmer's post and thought "what was I thinking?". Wilmer, pay attention to Mike's solution and not my ramblings.

One way you could do it would be to disable all the trunks and enable one at a time to test them individually. There is another way however, using a maintenance set (CLS MTA). It's easier with a digital set, but an analogue set will do. I usually have my main terminal right beside the maint...

Hey Steve, check out ebay item 260085338909...it's just what you need to BIXing.

You can't put a digital phone on an analog linecard. Go into LD 11 and type the following to find a vacant digital port: REQ LUVU TYPE 2000 Then <cr> thru the remaining prompts and IF you have vacant digital TNs, it will give them to you. A 500 set goes on an NT8D09 ALC and a 2008 goes on an...

Also if you changed to password on your ngensys account...make sure you make the password on the MAS backup/restore service the same.

It's actually under Messaging>Security Administration. It's called "Maximum Days Permitted Between Changes" and if you set it zero, you never have to change any mailbox passwords. Or you set the number of days before one must change their password. Bear in mind this is a system wide option...

Try pressing the softkeys under the display 1-2-3-4 (left to right) right after the phone chimes on power-up and the word "Nortel" shows up in the lower left corner. Not the BIG Nortel with the globe, but the small word Nortel.

The calls you're trying to screen will need to go thru SCCS. If this nuisance caller is just calling someone's DN, your "trap" becomes more complicated. You'd have to change the DN to a CDN and a whole bunch of other stuff. If the caller is dialing a number that is coming thru SCCS to agents...

One thing that I've seen done is a flat panel monitor mounted on a wall or a projector to display the web client real time display's. There are vendors out there such as Symonview, but a flat panel monitor is a lot cheaper than a server and Symonview software.